Summary
Overview
Work History
Education
Skills
Certification
Additional Skills
References
Timeline
Generic

Chandra Manns

Atlanta,GA

Summary

Experienced administrative leader with a strong focus on efficiency and team support. Skilled in organization, communication, and problem-solving to enhance operational success. Seeking a leadership role in a mission-driven environment to apply these strengths.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Director of Housing

Andrew P. Stewart Center
Atlanta, GA
08.2022 - 12.2024
  • Established asset protection protocols
  • Established housing policy framework
  • Housing bookkeeping and record keeping
  • Housing project team supervisor
  • Improved property management systems
  • Managed crisis to sustain operations
  • Managed housing financials
  • Organized community outreach program resources
  • Tenant Acquisition
  • Vendor & contractor relationship management

Operations Coordinator

Andrew P. Stewart Center
Atlanta, GA
01.2019 - 08.2022
  • Assisted & implemented HR framework
  • Evaluated and improved existing operational systems and procedures
  • Facilitated customer-management communication
  • Implemented asset protection protocols
  • Implemented compliant HR policies
  • Implemented customer service standards that increased client satisfaction.
  • Improved processes and performance
  • Maintained bookkeeping and accurate record keeping
  • Organized meetings, conferences, and other events related to operations.

Operations Shift Leader

Budget Car Rental
Atlanta
05.2017 - 06.2019
  • Back office administrative assistant
  • Conducted routine quality check inspections
  • Employee training assistant
  • Enforced and maintained safety compliance protocols
  • Improved shift operation strategies
  • Provided leadership and support to a team of up to 10+ employees
  • Quality focus team lead
  • Rent vehicles to customers

Education

MBA - Business Administration And Management

Point University
West Point, GA
12-2025

Bachelor of Science - Business Administration And Management

University of Phoenix
Phoenix, AZ
05.2020

Skills

  • Asset Management
  • Budgeting & Forecasting
  • Compliance Management
  • Conflict Resolution
  • Contract Negotiation
  • Customer Relationship Management
  • Employee Management & Relations
  • Financial Management
  • Human Resources Administration
  • Invoicing
  • Operations Management & Procedures
  • Organizational Skills
  • Payroll Administration
  • Performance Management
  • Project Planning & Management
  • Scheduling
  • Staff Supervision
  • Strategic Planning
  • Talent Acquisition
  • Task Delegation
  • Team Building

Certification

  • Georgia Notary, 08/2028

Additional Skills

Communication Skills:                                           

• Business Level Speaking

• Reading

• Writing

Leadership Skills:

• Adaptable

• Build Team Morale

• Coaching

• Foster positive environments

• Performance Management

• Project Management

• Talent Acquisition

• Team Player

Professional Skills:

• Adaptable

• Asset Management

• Compliance Management

• Conflict Resolution

• Contract Negotiation

• Excellent Customer Service

• Employee Relations

• Human Resources

• Problem Solving

• Quick Learner

• Strategic Planning

Technical Skills:

• AirTable

• CRM Software

• Data analysis

• Dropbox

• Financial Management

• Google Programs: Docs, Drive, Gmail, Sheets, etc.

• Microsoft Programs: Word Docs, Excel Spreadsheets, etc.

• QuickBooks

• Slack

• Zoom

References

  • References available upon request

Timeline

Director of Housing

Andrew P. Stewart Center
08.2022 - 12.2024

Operations Coordinator

Andrew P. Stewart Center
01.2019 - 08.2022

Operations Shift Leader

Budget Car Rental
05.2017 - 06.2019

MBA - Business Administration And Management

Point University

Bachelor of Science - Business Administration And Management

University of Phoenix

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