Chandra Mayo
Mesa,AZ
Summary
Results-driven Manager with 16 years of experience in a fast-paced training environment. A dedicated professional supporting PST's Skill Elevation initiatives in developing robust training programs that will develop the highest skilled workforce in the industry. Ready to take gained expertise to the next level and maximize the team's potential on a broader range and standardize how the team operates as an organization. Passionate about being a part of the lasting impact the team will have on Boeing's new generation of how the workforce is trained and retained. It is critical to prioritize the mission to regain the number one position in the industry.
Overview
29
29
years of professional experience
Work History
PST Skill Elevation Sr Manager (temp)
THE BOEING COMPANY
06.2024 - Current
- Leads Skill Elevation initiatives that enhance the training experience: Apprenticeship Curriculum and advanced projects across BDS
- Manages employees performing analysis, design, develop and implement processes, tools and curriculum to facilitate real world training events, to include MSEci, PSDS, REDARS
- Oversees curriculum development and reviews course content and instructional materials
- Acquiring resources and establish business relationships to complete projects: 3D printing, Design and Manufacturing Engineering, Network (IT), Learning Program manager, Instructional System Designers, Procurement support
- Establishes timelines to meet project goals
- Balanced competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.
Production System Training Regional Manager
THE BOEING COMPANY
11.2019 - 05.2024
- Managed and executed training operations across 11 Being sites and remotes sites, to include BDS, BGS and BCA
- Led 5 Skill Elevation workshops and cross-functional teams to identify skill gaps and enhance training deliverables
- Partner with leaders of NAVAIR, United States Air Force and United States Army on CAR related issues and risk mitigation
- As the BGS Repair Station Training Manager at BSA, managed training operations while it tripled in size, adding 8 additional labs, 9 additional classrooms, designated recert lab, 17 additional instructors
- Audit support at BDS and BGS sites, as well as Space Force and Air Force bases; DCMA, NQA, AOI, ISO, internal, external
- Partnered with Maricopa Community College/Az Advanced Manufacturing Institute and established pre-employment pipelines
- Collaborated with site and program executive leadership to establish long-term objectives, address immediate needs, and align training efforts with site specific goals
- Established long standing relationships with site and program leaders to establish long-term objectives and address immediate needs; Mesa, MAF, El Segundo, HSV, Mascoutah, T7, MQ-25, Apache, Satellites, Edward's AFB, Vertical Lift, BDS Fab
- Built strong teams who are motivated, capable, supported and empowered to be top performers.
- Established and maintained operational standards for training in the SW region; Responsibility, Accountability and Authority (RAA) and company POL's, BPW's, BPI's and PRO's
- Lead team to certification of neurodiversity
Employee Development Specialist
THE BOEING COMPANY
12.2007 - 11.2019
- Certified NASA/IPC instructor, holding 4 NASA certifications and 7 IPC certifications. Served as SME for the enterprise
- Partnered with site DCMA for periodic reviews of DCMAI 8210.1 to establish compliance with Defense Acquisition Regulations
- Support multiple BDS, BCA, BGS and remote sites
- Championed the IPC electrical pipeline at MCC/AzAMI. Served on faculty to oversea the program and adjunct instructors
- Served as lead instructor for ECoE operations; scheduling, compliance, development, delivery, SME
- Analyzed, designed, delivered, implemented and evaluated training deliverables/courseware/curriculum
- Define project scope and deliverables for programs; AH-64, F-15, F-18, T-45, CH-47, V-22, P-8, Pac 3, 777, 747, 787, CST-100, S-100
- Curriculum updates to support MARC center deployment
- Focal for procurement support, audit support, SME approver for course equivalency determination
Adjunct and Curriculum Coach
AzAMI/Maricopa Community College
05.2019 - 08.2019
- Oversee 4 adjunct IPC instructors and bootcamp program; Operations Specialist (2), Quality Auditor, Manufacturing Engineer
- Worked with internal stakeholders to perform skill gap assessments and built training content to address gaps.
- Attended meetings with AzAMI and M.C.C Executive Director for quality assurance, curriculum updates, program assessment and deliverables
Manufacturing Manager
THE BOEING COMPANY
03.2006 - 03.2007
- Managed three production teams, keeping production schedules on track to meet tight deadlines.
- Implemented continuous improvement projects to increase performance, reduce defects and improve recovery plans
- Coached, counseled and mentored employees
Electrical/Mechanical Technician
THE BOEING COMPANY
05.1995 - 03.2006
- Team Lead, Quality Inspector, DITMCO Test technician, First Article Inspection, DCMA SME/Focal, MRB Focal
- Performed assembly operations on electrical and mechanical assemblies, subassemblies and aircraft systems and equipment
- Partnered with HR to build the Skill-based pay program.
- Lead the 5S/LEAN initiative to align the C-17 program
Education
Bachelor of Science - Business, Concentration in Human Resources
University of Phoenix
Mesa, AZ08.2016
Skills
- Manage Skill Elevation Initiatives
- Manage Production System Training teams/operations across multiple sites
- ISO/AOI /NQA Audits
- Extensive knowledge of BDS, BGS, BCA, NASA/IPC standards and certification requirements
- DCMA 82101/Ground Operation Procedures
- Boeing/Community College (Arizona Advanced Manufacturing Institute) Pipeline Partnership SME
- Bachelors in Business with Concentration in Human Resource Management
- Learning Management Systems (LMS)
- Thrive in fast-paced environments
- Project Management
- Demonstrates adaptability in navigating complex situations
Timeline
PST Skill Elevation Sr Manager (temp)
THE BOEING COMPANY
06.2024 - Current
Production System Training Regional Manager
THE BOEING COMPANY
11.2019 - 05.2024
Adjunct and Curriculum Coach
AzAMI/Maricopa Community College
05.2019 - 08.2019
Employee Development Specialist
THE BOEING COMPANY
12.2007 - 11.2019
Manufacturing Manager
THE BOEING COMPANY
03.2006 - 03.2007
Electrical/Mechanical Technician
THE BOEING COMPANY
05.1995 - 03.2006
Bachelor of Science - Business, Concentration in Human Resources
University of Phoenix
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