CHANDRA MCKOY
Brooklyn,NY
Summary
To secure a position where I can utilize my knowledge and experience, offering excellent leadership, interpersonal skills, and communication to contribute to the success of an organization.
Overview
23
23
years of professional experience
Work History
Senior Provider Relations Representative
Molina Healthcare
Brooklyn, New York
02.2024 - Current
- Responded promptly to inquiries from both internal personnel as well as external customers related to provider services.
- Conducted regular meetings with providers to discuss current policies and procedures, as well as any changes or updates.
- Created reports summarizing provider feedback received during meetings or other interactions.
Office Manager
City Eye MD
New York, New York
09.2013 - 01.2024
- Assessed and verified patient information for accurate insurance company identification.- Analyzed documents and entered charges to ensure accurate entries.- Ensured accurate documentation, coding, and charges for clean electronic claims.- Managed patient accounts, including posting, collecting, and maintaining all referrals and authorizations.- Maintained EMR systems to meet all measures according to MIPS.- Managed accounts receivable reports and supervised a team of 5 employees.
Billing Manager
Amber Billing Service
New York
07.2006 - 09.2013
- Directed billing operations for 7-10 physicians.- Supervised a staff of two employees.- Ensured timely verification and posting of all AP/AR transactions.- Posted daily cash receipts and analyzed coding errors to implement corrective actions.- Produced statistical
Professional Billing Manager
Beth Israel Medical Center
, NY
10.2001 - 02.2006
- Assessed and verified patient information for insurance company identification.- Entered charges and ensured accurate coding for clean electronic claims.- Managed patient accounts, including posting payments and maintaining referrals and authorizations.- Maintained EMR systems to meet all necessary measures.- Managed accounts receivable reports.
Education
Health Administration
Borough of Manhattan Community College of The City University of New York
New York, NYSkills
**Skills**
- EMR Meaningful Use
- ICD-9 and CPT Coding
- Microsoft Word, Excel, Outlook and PowerPoint
- Webstrat, Eclinical, IDX, Nextech Eagle, Epic
- EBS, IO Practice Ware, Allscripts
- Salesforce
- QNXT
- Conga
Timeline
Senior Provider Relations Representative
Molina Healthcare
02.2024 - Current
Office Manager
City Eye MD
09.2013 - 01.2024
Billing Manager
Amber Billing Service
07.2006 - 09.2013
Professional Billing Manager
Beth Israel Medical Center
10.2001 - 02.2006
Health Administration
Borough of Manhattan Community College of The City University of New York