Summary

Overview

Work History

Education

Skills

Timeline

Chandra Myers

Johnstown,PA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

years of professional experience

Work History

Environmental Services Housekeeper

HHS

09.2024 - Current

Clean assigned areas of the hospital, including patient rooms, common areas, restrooms, and more
Follow all HHS cleaning procedures and best practices
Provide friendly and kind service to all individuals in the hospital
Assist team members and management as needed to help the department operate efficiently

Insurance Specialist

McKesson

01.2024 - Current

Contact insurance companies to verify eligibility coverage for drug benefits
Function as a liaison between special drug program patients and their insurance companies
Perform healthcare information and medical claims processing, healthcare billing and collections and provides financial guidance.

Medical Biller/Office Assistant

Angelic Steps Therapy (ABA)

01.2021 - 12.2022

Verify insurance, ABA services, eligibility, deductibles, and copay
Understand insurance coverage and guidelines, including managed care authorizations and limit to coverage
Prepares and submits clean claims to insurance companies
Review and analyze EOBs for every insurance and follow up with insurance companies on unpaid or rejected claims
Create outstanding claims reports to identify and resolve claims discrepancies on a weekly basis.

Medical Billing Specialist

Advanced Care Solutions (DME)

10.2018 - 01.2021

Posted and adjusted payments from insurance companies.
Assisted patients with understanding their medical bills and provided clarification on complex insurance issues, promoting a positive customer experience.
Communicated with insurance providers to resolve denied claims and resubmitted.

Medical Biller

Claims Reimbursement

03.2017 - 05.2018

Perform appropriate billing functions, including manual re-bills as well as electronic submission to payers
Edit claims to meet and satisfy billing compliance guidelines for electronic submission
Post insurance payments
Contact payers to check claim status and reimbursement
Billed for a Toxicology Lab, Chiropractor, Acupuncture & Physical Therapy

Customer Service Agent

Alorica

01.2015 - 11.2017

Converse with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or handle complaints
Check to ensure that appropriate changes were made to resolve customers' problems
Maintain records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.