Chandra Perry
Greer
Summary
Accomplished Infusion Pharmacy Manager with extensive experience in creating, implementing, and overseeing policies and procedures related to infusion services. Skilled in driving patient safety, regulatory compliance, and operational excellence. Demonstrated leadership in managing pharmacy staff, optimizing pharmacy operations, and ensuring efficiency in drug therapy and reimbursement. Adept at collaborating with cross-functional teams to enhance processes, improve patient safety and satisfaction, and ensure high-quality service delivery. Proven track record of monitoring key performance indicators and meeting organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clinical Infusion Pharmacy Manager
Vital Care of Greenville
Greenville
09.2024 - Current
- Create, implement, and maintain policies and procedures for Vital Care infusion services, ensuring patient safety, regulatory compliance, and operational excellence.
- Directly manage infusion services operations, either personally or through qualified staff, ensuring proper policy implementation, patient satisfaction, and performance improvement. Supervise pharmacy staff, including interviewing, hiring, training, performance appraisals, and succession planning.
- Collaborate with IT leadership to ensure systems and applications supporting infusion services are in place and evaluated for optimal operation, efficiency, and tracking/reporting capabilities.
- Oversee reimbursement processes for products and services in compliance with company policy, including drug, supply, equipment, and nursing partner selection. Participate in submitting claims following proper pharmacy billing procedures.
- Collaborate with pharmacy owners across the organization, and with my team, to identify and implement strategies that optimize processes, enhance safety, improve patient experience, and increase efficiency.
- Evaluate and communicate regarding the appropriateness and quality of drugs, supplies, and equipment used in Vital Care Infusion Services.
- Address complaints, resolve operational problems, and ensure timely and effective infusion service delivery.
Unit Based Hospital Pharmacist
Greenville Memorial Hospital
Greenville
12.2023 - 09.2024
- Review and verify physician medication orders, ensuring accuracy, appropriateness, and safety for hospitalized patients.
- Collaborate with physicians, nurses, and other healthcare professionals to develop and implement patient-specific treatment plans.
- Monitor patients for drug interactions, adverse reactions, and medication errors, adjusting treatment plans accordingly.
- Prepare and dispense medications, including intravenous and high-risk drugs, following strict hospital protocols and safety guidelines.
- Counsel patients and healthcare staff on medication use, including proper administration techniques, potential side effects, and expected therapeutic outcomes.
- Ensure compliance with hospital, state, and federal regulations regarding drug storage, handling, and dispensing.
Clinical Infusion Pharmacist
Providence Infusion and Pharmacy Services
Spokane Valley
11.2018 - 01.2023
- Provide expert pharmacy services for patients receiving home infusion therapy, including the preparation and dispensing of intravenous medications.
- Conduct thorough medication therapy reviews to ensure the safety and appropriateness of home infusion regimens, adjusting therapy as needed based on patient-specific needs and clinical data.
- Collaborate with physicians, nurses, and other healthcare providers to develop comprehensive treatment plans for home infusion patients.
- Educate patients and caregivers on proper medication administration, potential side effects, infusion techniques, and adherence to prescribed therapies.
- Monitor patient outcomes to ensure therapeutic efficacy and to identify and mitigate any complications or adverse reactions.
- Coordinate with delivery and nursing teams to ensure timely and safe delivery of medications, supplies, and equipment to patients’ homes.
- Maintain accurate and up-to-date patient records and documentation, ensuring compliance with company policies, HIPAA regulations, and industry standards.
- Participate in the development and implementation of policies and procedures to ensure the safety and quality of home infusion services.
Education
Doctor of Pharmacy -
Washington State University College of Pharmacy
Spokane, WA05-2010
Bachelor of Science - Biology
Washington State University
Pullman, WA05-2008
Skills
- Policy implementation
- Medication management
- Patient safety
- Regulatory compliance
- Clinical collaboration
- Infusion therapy
- Immunizations
- Staff training/management
- Drug utilization review
- USP 797
- Inventory control
- Multitasking/self motivation
Certification
- Pharmacist Licensed in: South Carolina, Washington, California, Michigan, Hawaii, Florida (pending)
References
References available upon request.
Timeline
Clinical Infusion Pharmacy Manager
Vital Care of Greenville
09.2024 - Current
Unit Based Hospital Pharmacist
Greenville Memorial Hospital
12.2023 - 09.2024
Clinical Infusion Pharmacist
Providence Infusion and Pharmacy Services
11.2018 - 01.2023
Doctor of Pharmacy -
Washington State University College of Pharmacy
Bachelor of Science - Biology
Washington State University
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