Chandra Prell
Austin
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
11
11
years of professional experience
Work History
Receptionist
Pet Bar
03.2025 - Current
Solar Advisor
SunPower Corporation/Complete Solar
08.2022 - 12.2024
- Provide exceptional customer service, offering detailed product knowledge and assisting customers in selecting products based on their needs
- Consistently exceed monthly sales goals through proactive engagement and effective followup
- Build and maintain strong customer relationships to ensure satisfaction and loyalty
- Resolve inquiries and issues promptly and courteously, consistently achieving high customer satisfaction
Drop Shipper
eBay
07.2019 - 08.2022
- Managed drop shipping operations, ensuring efficient order processing and timely delivery of products
Office Assistant
Aro
09.2017 - 06.2019
- Managed corporate mail, ordered office supplies, and facilitated delivery to employees
- Handled data entry, email correspondence, and phone communications with professionalism and efficiency
Customer Service Representative
Affinitas
04.2017 - 09.2017
- Conducted inbound and outbound calls, providing technical support, handling billing inquiries, and resolving customer issues effectively
- Conducted customer satisfaction surveys and made proactive welcome calls to enhance customer experience
Call Center Appointment Setter
Superstition Honda
03.2016 - 04.2017
- Made outbound calls to schedule test drives and appointments, maintaining high appointment confirmation rates
- Met and exceeded weekly and daily appointments setting goals consistently
Buyer Assistant
CarMax
01.2014 - 01.2016
- Provided excellent customer service, managing vehicle listings on the CarMax website and facilitating customer appointments
- Assisted in weekly auctions and trained new associates on operational procedures
Education
Education Name -
Liberty Hill High School
Liberty Hill01.2010
Skills
- Consultative Selling
- Negotiation Skills
- Product Knowledge
- Pipeline Management
- Closing Skills
- Problem Solving
- Time Management
- Communication
- Empathy
- Adaptability
- Conflict Resolution
- Attention to Detail
- Customer Relationship Management (CRM)
- Organization skills
- Time management
- Telephone skills
Timeline
Receptionist
Pet Bar
03.2025 - Current
Solar Advisor
SunPower Corporation/Complete Solar
08.2022 - 12.2024
Drop Shipper
eBay
07.2019 - 08.2022
Office Assistant
Aro
09.2017 - 06.2019
Customer Service Representative
Affinitas
04.2017 - 09.2017
Call Center Appointment Setter
Superstition Honda
03.2016 - 04.2017
Buyer Assistant
CarMax
01.2014 - 01.2016
Education Name -
Liberty Hill High School
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