Chandra Stacey
Tucker,GA
Summary
Accomplished On-site Manager with a proven track record at Surge Staffing enhancing HR operations and client satisfaction. Skilled in data-driven decision-making and relationship building, I've significantly improved sales performance and brand loyalty. Expert in workforce analytics and adept at fostering team efficiency, my strategies have consistently driven business improvements and employee retention.
Dedicated temporary staffing professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
On-site Manager
Surge Staffing
06.2024 - Current
- Streamlined onsite operations for increased efficiency, implementing new processes and organizational systems.
- Monitored project progress closely, making adjustments as necessary to keep timelines on track without sacrificing quality or safety standards.
- Ensured accurate documentation of all aspects of each project was maintained throughout the duration of the assignment.
- Developed strong relationships with clients, resulting in repeat business and excellent referrals.
- Improved overall productivity by continually evaluating and adjusting processes to optimize performance.
- Conducted regular site inspections to ensure compliance with regulatory requirements and company standards.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Defined clear targets and objectives and communicated to other team members.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
On-Site Supervisor
Surge Staffing
06.2022 - 06.2024
- Increased teamwork efficiency by creating cross-functional collaborations among various departments involved in the projects.
- Improved overall production rates through effective resource allocation, process optimization, and personnel management strategies.
- Reduced downtime by anticipating challenges ahead of time and developing contingency plans accordingly.
- Established strong relationships with clients, keeping them informed of project status and addressing concerns proactively.
Retail Manager
Sodexo USA
10.2021 - 04.2022
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
Retail Expert
GMR Marketing - Global Headquarters
09.2020 - 10.2021
- Enhanced customer satisfaction by providing personalized product recommendations and addressing concerns.
- Conducted regular price audits to ensure accurate pricing on all items throughout the store.
- Participated in weekly meetings, sharing insights on store performance metrics and contributing ideas for improvement.
- Developed customer relationships, leading to repeat business and brand loyalty.
- Boosted sales performance by effectively upselling products and suggesting complementary items.
- Kept up-to-date with industry trends, allowing for informed product suggestions based on current market demands.
- Greeted customers and helped with product questions, selections, and purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Retail Brand Manager
Aramark
07.2019 - 08.2020
- Researched market trends to identify customer needs and preferences for strategic planning.
- Presented regular updates to senior leadership, demonstrating progress towards key objectives and securing ongoing support for marketing initiatives.
- Collaborated with cross-functional teams for successful product launches and coordinated marketing efforts.
- Increased customer loyalty through effective management of consumer feedback and timely resolution of concerns.
- Monitored and evaluated marketing and advertising campaigns to support brand consistency and engagement.
- Aligned internal teams with brand guidelines, ensuring consistent representation of the company across all departments and touchpoints.
- Cultivated relationships with key stakeholders, vendors and industry influencers to create positive brand experiences.
Education
Bachelor of Arts - Fine Arts
Southern University of New Orleans
New Orleans, LA08-2005
Skills
- Talent Assessment
- Online Talent Acquisition
- Data-Driven Analysis
- Equity Promotion
- Staffing Analytics Insights
- Workforce Retention Strategies
- Talent Acquisition Strategy
- Employment Law Compliance
- Excellent communication
- Building Strong Relationships
- HR Management Systems
- Exit interviews
- In-person and telephone interviewing
- Payroll management
- Candidate Selection Proficiency
- Organized Documentation Practices
- Conflict resolution
- Human resources support
- Onboarding Process Management
- New Hire Orientation
- Pre-employment screening
- Customer needs assessment
- Regulatory compliance
- Account assistance
- Team leadership
Timeline
On-site Manager
Surge Staffing
06.2024 - Current
On-Site Supervisor
Surge Staffing
06.2022 - 06.2024
Retail Manager
Sodexo USA
10.2021 - 04.2022
Retail Expert
GMR Marketing - Global Headquarters
09.2020 - 10.2021
Retail Brand Manager
Aramark
07.2019 - 08.2020
Bachelor of Arts - Fine Arts
Southern University of New Orleans
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