Chandra Taylor
Kirkwood,MO
Summary
Compassionate professional in healthcare, adept at performing venipuncture and blood collection tasks with precision and care. Known for maintaining high productivity levels and efficiently completing procedures to uphold patient comfort and accuracy. Skilled in specimen handling, data entry, and patient education, ensuring safe and effective practices. Excel in communication, empathy, and adaptability, fostering positive patient experiences and efficient clinical workflows.
Overview
15
15
years of professional experience
Work History
Phlebotomist II
Washington University/BJC
St Louis, MO
02.2023 - Current
- Provided excellent customer service while interacting with patients.
- Performed venipuncture and other blood collection procedures according to established standards.
- Provided assistance to clinical staff during patient visits.
- Verified patient information prior to specimen collection.
- Adhered to HIPAA guidelines regarding patient privacy.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Prepared specimens for transport to external laboratories.
- Monitored inventory levels of supplies used in phlebotomy services.
- Responded quickly and effectively to emergency situations.
- Assisted in the training of new phlebotomists.
- Educated patients on proper blood draw techniques.
- Maintained a clean, safe, and organized work environment.
- Documented patient information into electronic medical records system.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Maintained patient comfort and safety throughout the phlebotomy process.
- Adhered to all healthcare regulations, including HIPAA and OSHA standards.
- Identified patients using proper procedures prior to specimen collection.
- Collaborated with healthcare teams to enhance patient care and improve specimen collection processes.
- Monitored patients for adverse reactions and provided immediate care as needed.
- Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Prepared and packaged specimens for courier transport.
Phlebotomist
Quest Diagnostics
Kansas City, MO
04.2019 - 01.2023
- Processed samples accurately and efficiently.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Adhered to HIPAA guidelines regarding patient privacy.
- Documented patient information into electronic medical records system.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Educated patients on proper blood draw techniques.
- Assisted in the training of new phlebotomists.
- Verified patient information prior to specimen collection.
- Followed all safety protocols when handling hazardous materials.
- Performed venipuncture and other blood collection procedures according to established standards.
- Provided excellent customer service while interacting with patients.
- Calibrated equipment according to manufacturer specifications.
- Performed quality control tests on collected specimens.
- Prepared specimens for transport to external laboratories.
- Maintained a clean, safe, and organized work environment.
- Monitored inventory levels of supplies used in phlebotomy services.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
Phlebotomy Instructor
Kansas school of Phlebotomy
Kansas City, MO
03.2021 - 03.2022
- Facilitated laboratory sessions to provide students with practical experience in phlebotomy techniques.
- Conducted assessments to evaluate student progress and achievement.
- Identified at-risk students early on and implemented intervention strategies accordingly.
- Maintained a safe classroom environment by enforcing safety regulations and procedures.
- Provided individualized instruction to ensure student comprehension of course material.
- Monitored student attendance records to ensure proper completion of courses.
- Evaluated student performance through written exams, quizzes, practical assessments.
- Adapted teaching style depending on the needs of each class group.
- Maintained accurate records pertaining to course grades, attendance data.
- Provided constructive feedback on student assignments and projects.
- Collaborated with other instructors to create a unified learning experience for all students.
- Supported students throughout their program by providing guidance on academic matters or career opportunities.
- Instructed phlebotomy using interactive lectures and hands-on skills instruction in lab.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Helped keep facility in compliance with school system guidelines and OSHA requirements.
Medical Assistant
Esse Health Office of Dr. LaDonna Finch
01.2014 - 01.2017
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Collected samples from patients for laboratory testing purposes.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Registered new patients into practice management software program accurately entering demographic information.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Organized patient charts before each day's clinic sessions began.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Filed insurance claims forms in accordance with applicable regulations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Administered injections, medications and treatments as directed by the physician.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Documented notes during patient visits.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Responded to patient callbacks and phone-in prescription refill requests.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Core Lab Assistant
Saint Louis University Hospital
01.2010 - 01.2012
- Collected, labeled and stored lab samples according to laboratory specifications.
- Prepared specimens and forms for transport to outside laboratories.
- Provided exceptional customer service to internal and external stakeholders, addressing inquiries and concerns promptly.
Mobile Phlebotomist
American Health Associates
01.2018
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Performed centrifugation and specimen aliquoting for sample preparation.
- Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
- Prepared and packaged specimens for courier transport.
- Maintained patient comfort and safety throughout the phlebotomy process.
- Maintained accurate records of specimens collected, including patient information, specimen type, collection date and time.
- Verified patient identity prior to collecting sample using two forms of identification as required.
- Documented daily activities accurately in accordance with company policies and procedures.
- Followed universal precautions when collecting specimens from different individuals in order to prevent cross-contamination.
- Verified collection orders and communicated discrepancies to nurses.
Education
Medical Assistant, Diploma -
Missouri College
Brentwood, MOPhlebotomy Essentials, Certificate -
Forest Park Community College
St. Louis, MOSkills
- Venipuncture Expertise
- HIPAA Compliance
- Specimen Preparation
- Patient support
- Anatomy and physiology
- Medical terminology knowledge
- Communication abilities
- Sanitation and sterilization
- HIPAA
- Health Education
- Medical Records Maintenance
- Medical Records Review
- Data Entry
- Blood collection
- Specimen handling
- Patient Care
Timeline
Phlebotomist II
Washington University/BJC
02.2023 - Current
Phlebotomy Instructor
Kansas school of Phlebotomy
03.2021 - 03.2022
Phlebotomist
Quest Diagnostics
04.2019 - 01.2023
Mobile Phlebotomist
American Health Associates
01.2018
Medical Assistant
Esse Health Office of Dr. LaDonna Finch
01.2014 - 01.2017
Core Lab Assistant
Saint Louis University Hospital
01.2010 - 01.2012
Medical Assistant, Diploma -
Missouri College
Phlebotomy Essentials, Certificate -
Forest Park Community College
Similar Profiles
Brandon Kiley, MDBrandon Kiley, MD
Resident Physician at Washington University in St. Louis/BJC ConsortiumResident Physician at Washington University in St. Louis/BJC Consortium
CHRIS CONWAYCHRIS CONWAY
Division-One Basketball Player at University of Washington / Oakland UniversityDivision-One Basketball Player at University of Washington / Oakland University
Kyla McKinneyKyla McKinney
Intake Coordinator at BJC Home Care Services/BJC HealthcareIntake Coordinator at BJC Home Care Services/BJC Healthcare
Daniel AkermanDaniel Akerman
Sr Business Analyst - Global UW Operations Product Manager at Reinsurance Group of America (RGA)Sr Business Analyst - Global UW Operations Product Manager at Reinsurance Group of America (RGA)
Anna WhiteAnna White
Laborer at St. Louis Equestrian centerLaborer at St. Louis Equestrian center