Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Chandra Tucker

Maumelle,AR

Overview

18
18
years of professional experience
1
1
Certification

Work History

Breakfast Manager

Hamton Inn & Suites
Arkadelphia, AR
01.2023 - 10.2024
  • Oversaw recruitment, training, and performance management of team members. Implemented disciplinary measures and conducted terminations as required to maintain team effectiveness.
  • Oversaw procurement of food and beverage supplies to enhance operational efficiency. Managed inventory processes to optimize resource availability. Coordinated with vendors to secure timely and quality deliveries.
  • Supervised food preparation and kitchen operations to maintain high standards of culinary excellence.
  • Evaluated supplies, equipment, and work areas to maintain safety and efficiency standards.
  • Monitored employee adherence to health and food safety regulations to maintain operational integrity.
  • Oversaw daily breakfast operations, ensuring quality and consistency in food preparation and presentation.
  • Managed inventory levels, placing orders to maintain stock of fresh ingredients and supplies.

Eligibility Specialist

MAXIMUS FEDERAL SERVICE
Remote
01.2022 - 05.2022
  • Performed data entry tasks to support efficient record-keeping and information retrieval.

Customer Service Representative/Patient Care Advocate

Sykes Enterprises, Incorporated
Malvern, AR
03.2021 - 09.2021
  • Oversaw email correspondence and managed inbound and outbound calls to streamline communication processes. Coordinated with team members to address customer inquiries efficiently. Enhanced customer satisfaction through proactive communication strategies.
  • Documented customer complaints systematically to identify trends and improve resolution processes.
  • Directed management of customer accounts to ensure satisfaction and retention.
  • Monitored claims and facilitated physician-related services to ensure operational efficiency.
  • Managed accurate data entry of customer information to streamline shipment and order fulfillment.

Assistant Manager

TOBACCO SUPERSTORE
Arkadelphia, AR
03.2020 - 01.2021
  • Assisted in managing project timelines by closing and opening tasks as needed. Supported team members in tracking project progress through effective task management. Collaborated with colleagues to ensure smooth transitions between project phases.
  • Facilitated customer interactions to enhance service experience.
  • Executed sales strategies to drive revenue growth and expand market presence.
  • Launched promotional campaigns for new product offerings.
  • Managed daily financial transactions and reconciliations.
  • Supervised and directed employee performance to enhance team productivity.
  • Elevated to assistant manager role within three months of tenure.

Cleaner/Janitor

Scott's Cleaning service
Malvern, AR
08.2017 - 12.2019
  • Assisted in maintaining cleanliness of offices, buildings, properties, facilities, and homes through dusting, mopping, and shining surfaces.
  • Oversaw maintenance operations for commercial buildings to ensure optimal functionality.
  • Managed waste disposal operations to maintain cleanliness and hygiene standards.
  • Maintained cleanliness and sanitation of restrooms to ensure a hygienic environment.

Sales Associate

Whites family fish
Malvern, AR
01.2016 - 08.2017
  • Processed customer orders efficiently and accurately.
  • Facilitated customer interactions to enhance service experience.
  • Executed precise fish cutting techniques to ensure high-quality fillets.
  • Oversaw store operations, ensuring smooth daily functions.
  • Executed cash handling procedures to ensure accurate financial transactions.
  • Assisted customers in identifying product needs and providing solutions. Supported sales team in achieving targets through effective communication. Contributed to maintaining inventory levels and product displays.

Photography Assistant

Pose
North Little Rock, AR
01.2007 - 12.2016
  • Assisted customers with inquiries and issues to enhance satisfaction. Provided support in resolving product-related concerns. Facilitated communication between customers and service teams.
  • Designed and constructed custom backdrops to enhance photographic presentations.
  • Captured high-quality images to document events and activities.
  • Facilitated customer interactions to enhance service experience.
  • Managed incoming phone calls to ensure efficient communication and customer support.
  • Assisted customers in identifying product needs and providing solutions. Supported sales team in achieving targets through effective communication. Contributed to maintaining inventory levels and product displays.

Education

Healthcare Administration - College

Southern New Hampshire University
Remote

Psychology - Some college

Argosy University
Phoenix, Remote
08.2013

GED - undefined

Conway Adult education
Conway, AR
05.2004

Skills

Demonstrated effective communication skills to facilitate collaboration and information exchange

Assisted users with mobile device setup and troubleshooting Supported team members in resolving technical issues related to mobile applications Contributed to maintaining mobile device inventory and organization

Assisted in maintaining cleanliness and organization of facilities Supported team members in daily cleaning tasks Contributed to a safe and welcoming environment for all visitors

Operated cash register efficiently to process customer transactions Assisted customers with inquiries and provided support during checkout Maintained accurate cash drawer and balanced register at end of shifts

Executed word processing tasks to ensure accurate documentation and efficient communication

Executed meal preparation processes to ensure timely and efficient service

Assisted in managing sales operations to support team objectives Collaborated with team members to achieve sales targets Provided customer service to enhance client satisfaction

Demonstrated proficiency in various computer applications and software tools

Managed customer inquiries to ensure timely and effective resolution

Assisted in developing Android applications by collaborating with team members Supported testing and debugging processes to enhance app performance Contributed to documentation efforts for user guides and technical specifications

Facilitated effective communication strategies to enhance team collaboration

Assisted customers with food selection and order placement Supported team in maintaining accurate inventory levels Facilitated timely delivery of food orders to enhance customer satisfaction

1 Enhanced language proficiency through comprehensive English instruction

Oversaw daily operations and staff management as Assistant Manager

Executed telemarketing campaigns to generate leads and enhance customer outreach

Assisted users in navigating Microsoft Word features Supported document formatting and editing tasks Helped teams collaborate effectively on shared documents

Demonstrated exceptional verbal and written communication skills to facilitate effective collaboration

Conducted outreach to potential clients through cold calling Supported sales team by generating leads and scheduling appointments Assisted in building relationships with prospective customers

Assisted in typing documents and reports for team members Supported data entry tasks to maintain accurate records Collaborated with colleagues to ensure timely completion of typing assignments

Oversaw comprehensive account management processes to enhance client relationships

Oversaw inventory management and logistics operations within warehouse environment

Assisted visitors with check-in and check-out processes Provided information about hotel services and local attractions Supported front desk operations by managing phone inquiries and reservations

Executed cash handling procedures to ensure accurate financial transactions

Provided technical assistance to users, resolving issues efficiently Supported troubleshooting efforts for hardware and software problems Guided customers through setup and installation processes

Utilized Microsoft Outlook to manage daily communications and schedule meetings effectively Supported team members by organizing shared calendars and coordinating appointments Assisted in maintaining organized email correspondence for improved workflow

Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams

Leveraged advanced computer skills to enhance operational efficiency

Utilized Microsoft Office applications to assist in document creation and data management Supported team members in organizing presentations and reports Aided in maintaining accurate records and schedules

Mastered medical terminology to enhance communication within healthcare teams

Managed high-volume inbound and outbound calls to ensure customer satisfaction

Managed customer inquiries to ensure timely and effective resolution

Executed upselling strategies to enhance customer value and drive revenue growth

Assisted in capturing high-quality images for various projects Supported team members in organizing photography sessions Contributed to editing and enhancing photos for client presentations

Assisted teams in utilizing productivity software to enhance workflow efficiency Supported colleagues in troubleshooting software issues to minimize downtime Facilitated training sessions on software features to improve user proficiency

Assisted customers with inquiries and issues to enhance satisfaction Provided support to team members in resolving complex problems Maintained accurate records of customer interactions for future reference

Assisted in product selection and inventory management Supported visual merchandising efforts to enhance store presentation Collaborated with team members to maintain organized displays

Assisted in identifying and mitigating potential theft risks Supported team efforts to implement loss prevention strategies Contributed to maintaining a secure environment for customers and staff

Facilitated effective communication through phone interactions Assisted customers with inquiries and concerns Supported team members in maintaining professional phone etiquette

Oversaw team operations to ensure efficient workflow and productivity

Assisted customers in identifying product needs and providing solutions Supported sales team in achieving targets through effective communication Contributed to maintaining inventory levels and product displays

Assisted customers in selecting products that meet their needs Supported team members in maintaining store organization and cleanliness Contributed to achieving sales goals through effective product placement

Assisted in developing iOS applications by collaborating with team members Supported testing and debugging processes to enhance app performance Contributed to user interface design to improve user experience

Demonstrated expertise in utilizing advanced technical tools and software

Assisted teams in achieving project goals through effective collaboration Supported project timelines by coordinating tasks among team members Contributed to problem-solving efforts to enhance team performance

Assisted in reconciling daily financial transactions and resolving discrepancies Supported front desk operations by providing accurate guest billing and account management Facilitated communication between night staff and management to ensure smooth transitions

Facilitated client interactions through effective phone communication

Collaborated with team members to complete projects on schedule Assisted colleagues in problem-solving to enhance group performance Supported team initiatives to achieve shared goals

Assisted customers with inquiries and product information Provided support in resolving issues and enhancing customer satisfaction Maintained a welcoming environment for all visitors

Assisted guests with inquiries and concerns to enhance overall satisfaction Supported team members in delivering exceptional service experiences Facilitated communication between guests and management to resolve issues promptly

Oversaw daily operations and strategic planning for store management

Assisted customers through live chat support to resolve inquiries promptly Provided guidance on product features and troubleshooting steps Collaborated with team members to enhance customer satisfaction

Oversaw team operations and strategic initiatives to enhance productivity

Utilized Microsoft Excel to assist in data organization and analysis Supported team members in creating spreadsheets for project tracking Aided in generating reports to facilitate decision-making processes

Assisted in maintaining cleanliness and hygiene standards in facilities Supported sanitation teams in daily operations to ensure compliance with health regulations Contributed to waste management efforts to promote a safe environment

Assisted customers with product selection and inquiries Restocked shelves to maintain inventory levels Supported team members in daily operations

Administered Windows operating systems to ensure optimal performance and security

Directed sales management strategies to optimize revenue growth

Streamlined task prioritization to enhance workflow efficiency

Directed team operations to enhance productivity and collaboration

Developed and implemented pricing strategies to enhance market competitiveness

Oversaw comprehensive account management processes to enhance client relationships

Assisted in stocking shelves to maintain product availability Supported inventory management by organizing stock in designated areas Collaborated with team members to ensure timely restocking of merchandise

Conducted outreach to potential clients through cold calling Assisted in generating leads and building customer relationships Supported sales team in achieving outreach goals

Optimized scheduling and prioritization of tasks to enhance productivity

Executed efficient order picking processes to ensure timely fulfillment of customer requests

Executed comprehensive janitorial services to maintain cleanliness and hygiene standards

Oversaw inventory management processes to ensure optimal stock levels

Facilitated virtual meetings and collaborative sessions using Zoom platform

Demonstrated exceptional customer service skills to enhance client satisfaction

Assisted in organizing inventory and maintaining warehouse cleanliness Supported team members in fulfilling orders accurately and efficiently Contributed to loading and unloading shipments to ensure timely delivery

Executed computer operations to ensure system functionality and efficiency

Demonstrated exceptional organizational skills to streamline project workflows

Delivered exceptional customer service by addressing inquiries and resolving issues promptly

Oversaw administrative functions to enhance operational efficiency

Oversaw custodial operations to ensure cleanliness and safety in facilities

Assisted teams in organizing project documentation and schedules Supported project managers in tracking progress and meeting deadlines Contributed to team meetings by providing updates and feedback

Facilitated effective phone communication to enhance client relationships

Managed cash transactions and ensured accurate handling of funds

Demonstrated meticulous attention to detail in all tasks and projects

Facilitated patient interactions to enhance care experience

Facilitated face-to-face communication to enhance team collaboration

Assisted teams in utilizing Microsoft Teams for effective communication and collaboration Supported project coordination through organized channels and meetings Facilitated training sessions to enhance team proficiency with Microsoft Teams features

Oversaw team operations to ensure efficient workflow and productivity

Assisted in maintaining cleanliness and organization of workspaces Supported team members in achieving a tidy environment Contributed to overall hygiene standards through regular cleaning tasks

Leveraged telehealth expertise to enhance patient access to healthcare services

Oversaw shift operations, ensuring seamless workflow and team coordination

Assisted guests with inquiries and requests to enhance their experience Supported team members in maintaining cleanliness and organization of dining areas Contributed to efficient service delivery during peak hours

Executed cash transaction processing with precision and accuracy

Assisted teams in utilizing CRM software to manage customer relationships effectively Supported data entry and maintenance to ensure accurate customer information Helped troubleshoot software issues to enhance user experience

Assisted in daily operations of retail environment Supported team members in achieving sales goals Maintained inventory levels to ensure product availability

Assisted in maintaining cleanliness and organization of assigned areas Supported team members in completing daily housekeeping tasks Contributed to a welcoming environment for guests

Executed thorough cleaning protocols to maintain hygiene standards in various environments

Assisted in maintaining cleanliness of commercial spaces Supported team in executing daily cleaning tasks Contributed to a safe and hygienic work environment

Assisted in conducting research to support project objectives Collaborated with team members to gather relevant data Contributed to the analysis of findings to inform decision-making

Executed accurate data entry processes to ensure information integrity

Processed customer orders efficiently to support sales operations Assisted in maintaining accurate inventory records to facilitate order fulfillment Collaborated with team members to resolve order discrepancies promptly

Executed comprehensive marketing strategies to enhance brand visibility

Assisted customers with inquiries and issues to enhance satisfaction Provided timely solutions to support customer needs Collaborated with team members to improve service delivery

Executed fundamental mathematical operations to support data analysis

Assisted in solving mathematical problems for various projects Supported team members in understanding complex concepts Contributed to the completion of assignments within deadlines

Communication skills

Call center

Sales

Management

Sales management

Account Management

Cold Calling

Warehouse

Customer Service

Cash Handling

Supervising Experience

Marketing

Math

Certification

Driver's License

Languages

English

Timeline

Breakfast Manager

Hamton Inn & Suites
01.2023 - 10.2024

Eligibility Specialist

MAXIMUS FEDERAL SERVICE
01.2022 - 05.2022

Customer Service Representative/Patient Care Advocate

Sykes Enterprises, Incorporated
03.2021 - 09.2021

Assistant Manager

TOBACCO SUPERSTORE
03.2020 - 01.2021

Cleaner/Janitor

Scott's Cleaning service
08.2017 - 12.2019

Sales Associate

Whites family fish
01.2016 - 08.2017

Photography Assistant

Pose
01.2007 - 12.2016

Psychology - Some college

Argosy University

GED - undefined

Conway Adult education

Healthcare Administration - College

Southern New Hampshire University
Chandra Tucker