Chandra Tucker
Maumelle,AR
Overview
18
18
years of professional experience
1
1
Certification
Work History
Breakfast Manager
Hamton Inn & Suites
01.2023 - 10.2024
- Oversaw recruitment, training, and performance management of team members. Implemented disciplinary measures and conducted terminations as required to maintain team effectiveness.
- Oversaw procurement of food and beverage supplies to enhance operational efficiency. Managed inventory processes to optimize resource availability. Coordinated with vendors to secure timely and quality deliveries.
- Supervised food preparation and kitchen operations to maintain high standards of culinary excellence.
- Evaluated supplies, equipment, and work areas to maintain safety and efficiency standards.
- Monitored employee adherence to health and food safety regulations to maintain operational integrity.
- Oversaw daily breakfast operations, ensuring quality and consistency in food preparation and presentation.
- Managed inventory levels, placing orders to maintain stock of fresh ingredients and supplies.
Eligibility Specialist
MAXIMUS FEDERAL SERVICE
01.2022 - 05.2022
- Performed data entry tasks to support efficient record-keeping and information retrieval.
Customer Service Representative/Patient Care Advocate
Sykes Enterprises, Incorporated
03.2021 - 09.2021
- Oversaw email correspondence and managed inbound and outbound calls to streamline communication processes. Coordinated with team members to address customer inquiries efficiently. Enhanced customer satisfaction through proactive communication strategies.
- Documented customer complaints systematically to identify trends and improve resolution processes.
- Directed management of customer accounts to ensure satisfaction and retention.
- Monitored claims and facilitated physician-related services to ensure operational efficiency.
- Managed accurate data entry of customer information to streamline shipment and order fulfillment.
Assistant Manager
TOBACCO SUPERSTORE
03.2020 - 01.2021
- Assisted in managing project timelines by closing and opening tasks as needed. Supported team members in tracking project progress through effective task management. Collaborated with colleagues to ensure smooth transitions between project phases.
- Facilitated customer interactions to enhance service experience.
- Executed sales strategies to drive revenue growth and expand market presence.
- Launched promotional campaigns for new product offerings.
- Managed daily financial transactions and reconciliations.
- Supervised and directed employee performance to enhance team productivity.
- Elevated to assistant manager role within three months of tenure.
Cleaner/Janitor
Scott's Cleaning service
08.2017 - 12.2019
- Assisted in maintaining cleanliness of offices, buildings, properties, facilities, and homes through dusting, mopping, and shining surfaces.
- Oversaw maintenance operations for commercial buildings to ensure optimal functionality.
- Managed waste disposal operations to maintain cleanliness and hygiene standards.
- Maintained cleanliness and sanitation of restrooms to ensure a hygienic environment.
Sales Associate
Whites family fish
01.2016 - 08.2017
- Processed customer orders efficiently and accurately.
- Facilitated customer interactions to enhance service experience.
- Executed precise fish cutting techniques to ensure high-quality fillets.
- Oversaw store operations, ensuring smooth daily functions.
- Executed cash handling procedures to ensure accurate financial transactions.
- Assisted customers in identifying product needs and providing solutions. Supported sales team in achieving targets through effective communication. Contributed to maintaining inventory levels and product displays.
Photography Assistant
Pose
01.2007 - 12.2016
- Assisted customers with inquiries and issues to enhance satisfaction. Provided support in resolving product-related concerns. Facilitated communication between customers and service teams.
- Designed and constructed custom backdrops to enhance photographic presentations.
- Captured high-quality images to document events and activities.
- Facilitated customer interactions to enhance service experience.
- Managed incoming phone calls to ensure efficient communication and customer support.
- Assisted customers in identifying product needs and providing solutions. Supported sales team in achieving targets through effective communication. Contributed to maintaining inventory levels and product displays.
Education
Healthcare Administration - College
Southern New Hampshire University
RemotePsychology - Some college
Argosy University
Phoenix, Remote08.2013
GED - undefined
Conway Adult education
Conway, AR05.2004
Skills
Demonstrated effective communication skills to facilitate collaboration and information exchange
Certification
Driver's License
Languages
English
Timeline
Breakfast Manager
Hamton Inn & Suites
01.2023 - 10.2024
Eligibility Specialist
MAXIMUS FEDERAL SERVICE
01.2022 - 05.2022
Customer Service Representative/Patient Care Advocate
Sykes Enterprises, Incorporated
03.2021 - 09.2021
Assistant Manager
TOBACCO SUPERSTORE
03.2020 - 01.2021
Cleaner/Janitor
Scott's Cleaning service
08.2017 - 12.2019
Sales Associate
Whites family fish
01.2016 - 08.2017
Photography Assistant
Pose
01.2007 - 12.2016
Psychology - Some college
Argosy University
GED - undefined
Conway Adult education
Healthcare Administration - College
Southern New Hampshire University