chandra williams
Cincinnati,OH
Summary
Dynamic Case Manager with extensive experience at Hamilton County Job and Family Services, adept at client assessment and service plan development. Proven ability to facilitate community resources and monitor progress, enhancing child outcomes through effective communication and multidisciplinary collaboration. Skilled in crisis intervention and problem-solving, ensuring tailored support for diverse needs.
Experienced with comprehensive client assessments, ensuring personalized care plans are in place. Utilizes strong communication and coordination skills to effectively manage client services. Track record of fostering positive client relationships and achieving measurable improvements in client well-being.
Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.
Results-driven case management professional with track record of effective client advocacy and support. Experienced in conducting thorough assessments and creating individualized care plans to meet client needs. Collaborates seamlessly with multidisciplinary teams and adapts to dynamic situations to ensure optimal client outcomes.
Overview
2013
2013
years of professional experience
Work History
Case Manager
Community Action Agency of Cincinnati
- Coordinated client assessments to identify needs and develop tailored service plans.
- Facilitated referrals to community resources, ensuring access to essential services for clients.
- Monitored client progress through regular follow-ups and adjusted service plans accordingly.
- Documented case notes accurately to maintain compliance with agency standards and regulations.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Collaborated with multidisciplinary teams to enhance service delivery and support client goals.
Case Manager
Hamilton County Job and Family Services
- Coordinated comprehensive assessments to identify children's needs and develop tailored service plans.
- Facilitated communication between families, schools, and service providers to ensure effective support delivery.
- Developed creative solutions to address complex challenges faced by children within the context of their unique circumstances.
- Connected families to community resources such as counseling services, educational programs, and financial assistance options.
- Conducted thorough assessments of children''s social, emotional, and developmental needs to inform appropriate interventions.
- Collaborated with multidisciplinary teams for comprehensive service provision and improved child outcomes.
- Established positive rapport with children and families through empathetic communication and active listening skills.
- Coordinated services between multiple agencies to streamline support efforts for optimal client satisfaction and resource utilization efficiency.
- Monitored progress towards case plan goals through regular meetings with clients, caregivers, and other stakeholders involved in the child''s care network.
Special Needs Bus Monitor
First Student Bus Transportation
08.2009 - 07.2012
- Monitored student behavior to ensure safety and compliance during transportation.
- Assisted students with disabilities in boarding and disembarking the bus safely.
- Communicated effectively with drivers to coordinate safe travel routes.
- Implemented individualized support strategies for diverse student needs.
- Maintained cleanliness and organization of the bus environment.
- Maintained a clean and sanitary environment within the bus, contributing to a welcoming space for students.
Supervisor
TJ Maxx
06.2007 - 08.2009
- Oversaw inventory management processes, ensuring accurate stock levels and timely replenishment.
- Trained and mentored team members on operational best practices and safety protocols.
- Implemented workflow improvements, enhancing efficiency in backroom operations.
- Increased productivity through effective delegation and supervision of backroom staff tasks.
- Maximized team morale by fostering a positive work atmosphere that encouraged collaboration and open communication among employees.
- Analyzed backroom performance metrics to identify areas for process enhancements and cost savings.
- Collaborated with store management to optimize space utilization, leading to a more organized backroom layout.
Education
Bachelor of Science - Criminal Justice
Strayer University
Washington, DC12-2026
Bachelor of Arts - Political Science
Maryville College
Maryville, TN05-1985
Skills
- Client assessment
- Service plan development
- Community resource facilitation
- Progress monitoring
- Documentation compliance
- Multidisciplinary collaboration
- Individualized support strategies
- Effective communication
- Crisis intervention techniques
- Case management
- Time management
- Case documentation
- Active listening
- Organization and multitasking
- Problem-solving
Timeline
Special Needs Bus Monitor
First Student Bus Transportation
08.2009 - 07.2012
Supervisor
TJ Maxx
06.2007 - 08.2009
Case Manager
Community Action Agency of Cincinnati
Case Manager
Hamilton County Job and Family Services
Bachelor of Science - Criminal Justice
Strayer University
Bachelor of Arts - Political Science
Maryville College