Summary
Overview
Work History
Education
Skills
KEY PROJECT
CERTIFICATIONS
Timeline
Generic

Chandralekha M Ankalagi

Banglore

Summary

Information Systems Engineer with 3 years and 3 months of experience working in enterprise cloud and DevOps environments, deploying and operating applications across AWS and Azure platforms. Strong expertise in Infrastructure as Code (IaC) using Terraform, CI/CD pipeline automation, and automated deployments across Linux and Windows systems. Experienced in managing Jira and ServiceNow incidents, collaborating closely with application stakeholders, developers, and testers, and maintaining reliable, scalable systems through effective automation and monitoring practices.

Overview

3
3
years of professional experience

Work History

Information Systems Engineer

Lumen technologies
Bangalore
10.2022 - Current
  • Design, implement, and maintain CI/CD pipelines using Jenkins, enabling automated build, test, and deployment workflows across test and production environments, improving release consistency and reducing manual intervention.
  • Provision and manage cloud infrastructure across AWS and Azure environments using Infrastructure as Code (IaC) with Terraform.
  • Automate application deployments using Shell scripting and Python, integrating automation into CI/CD pipelines to improve deployment consistency and reduce manual intervention.
  • Collaborate closely with application stakeholders, developers, and testers to support releases, troubleshoot issues, and ensure application stability.
  • Manage Jira and ServiceNow incidents and monitor applications using AppDynamics and BigPanda to ensure SLA compliance and system availability.

Intern

Wipro
Bangalore
  • Completed Training in Full Stack Java Development: Successfully completed specialized training with Wipro, focusing on Full Stack Java Development.
  • Expertise in Java and Frameworks: Gained proficiency in Java, Spring MVC, and Spring Boot, showcasing the ability to build robust applications.
  • Practical Application: Developed multiple projects utilizing JSP to demonstrate the practical application of full-stack development concepts.

Education

B.E - Electronics and Communcation

BLDEA's V.P.Dr.P.G. Halakatti College of Engineering and Technology
Vijayapura
07.2022

Skills

Cloud Platforms: AWS, Microsoft Azure

DevOps & Automation: Jenkins, Terraform, Docker, CI/CD pipelines, Shell scripting,Python

Monitoring & Reliability: AppDynamics,BigPanda

Operating Systems: Linux,Windows

ITSM & Collaboration: ServiceNow, Jira

Networking: TCP/IP fundamentals

KEY PROJECT

 ETS Chatbot – AI-Based Enterprise Cloud Chatbot 

  • Developed an AI-based enterprise chatbot leveraging Natural Language Processing (NLP) through the Google Gemini API to process and respond to user queries.
  • Implemented secure data storage and access using Amazon S3 with permissions enforced through AWS Identity and Access Management (IAM).
  • Built backend services using Python (Flask) and boto3 for AWS integration, with a lightweight frontend developed in vanilla JavaScript.
  • Gained hands-on experience in cloud security, API integration, and cloud-native application design, with a focus on secure enterprise data access and scalability

CERTIFICATIONS

  • Microsoft Azure Fundamentals (AZ-900)
  • Advanced AI Academy Certification

   Lumen Technologies, Inc

Timeline

Information Systems Engineer

Lumen technologies
10.2022 - Current

Intern

Wipro

B.E - Electronics and Communcation

BLDEA's V.P.Dr.P.G. Halakatti College of Engineering and Technology
Chandralekha M Ankalagi