
Information Systems Engineer with 3 years and 3 months of experience working in enterprise cloud and DevOps environments, deploying and operating applications across AWS and Azure platforms. Strong expertise in Infrastructure as Code (IaC) using Terraform, CI/CD pipeline automation, and automated deployments across Linux and Windows systems. Experienced in managing Jira and ServiceNow incidents, collaborating closely with application stakeholders, developers, and testers, and maintaining reliable, scalable systems through effective automation and monitoring practices.
Cloud Platforms: AWS, Microsoft Azure
DevOps & Automation: Jenkins, Terraform, Docker, CI/CD pipelines, Shell scripting,Python
Monitoring & Reliability: AppDynamics,BigPanda
Operating Systems: Linux,Windows
ITSM & Collaboration: ServiceNow, Jira
Networking: TCP/IP fundamentals
ETS Chatbot – AI-Based Enterprise Cloud Chatbot
Lumen Technologies, Inc