Summary
Overview
Work History
Education
Skills
Timeline
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Chandrea Shine

Montgomery ,AL

Summary

Experienced and knowledgeable customer service professional with a proven track record in various industries. Recognized as a solid team player, brings an outgoing and positive demeanor when interacting with customers. Motivated by ensuring customer satisfaction and making valuable contributions to company success.

Overview

4
4
years of professional experience

Work History

Stocker

Walmart
04.2024 - Current
  • Unloaded, sorted and stocked merchandise according to store layout and product placements.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting and stocking merchandise.
  • Improved customers satisfaction by promptly locating items and providing product information.

Line Inspector

Aerotek
06.2020 - 08.2022
  • Inspect engine a making sure there aren’t any problems.
  • Inspect lines making sure lines running correctly.
  • Input data into Microsoft Excel

Customer Service Representative

Conduent
08.2022 - 03.2024
  • Answered customers inquiries and provided accurate information regarding products and services
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Performed administrative task such as filing paperwork, updating data bases and generating reports.
  • Assisted customer with product selection, ordering, billing, returns, exchanges and technical support.

Education

Diploma -

George Washington Carver High School
2001 West Fairview Ave
05.2016

Skills

  • Willing to learn
  • Positive attitude
  • Shelf stocking
  • Customer service
  • Heavy lifting
  • Time Management
  • Software Troubleshooting
  • Task prioritization
  • Managing calls

  • Loading and unloading
  • Customer assistance
  • Merchandise stocking

Timeline

Stocker

Walmart
04.2024 - Current

Customer Service Representative

Conduent
08.2022 - 03.2024

Line Inspector

Aerotek
06.2020 - 08.2022

Diploma -

George Washington Carver High School

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Chandrea Shine