Chandrelle Simmons
Austin,TX
Summary
Accomplished Administrator with a proven track record at Sedro Trailers, enhancing office efficiency and confidentiality. Excelled in customer service management at Walmart, boosting customer satisfaction through effective problem resolution and team leadership. Skilled in recordkeeping and office administration, demonstrating meticulous attention to detail and a strong capacity for fostering teamwork and collaboration.
Overview
21
21
years of professional experience
Work History
Administrator
Sedro Trailers
04.2019 - 11.2023
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
General Assembly Associate
Tesla
11.2021 - 10.2023
- Contributed to a positive working environment by actively supporting teammates in achieving in their goals.
- Proactively identified potential problems during the assembly process, taking action to prevent delays or errors.
Customer Service Manager
Walmart
03.2003 - 08.2021
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
- Conducted regular performance evaluations for team members, identifying areas for improvement and creating targeted action plans.
Education
Associate Of Business Administration - Business
Ruston Technical College
Ruston, LA07.2000
Skills
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
- Office Administration
Timeline
General Assembly Associate
Tesla
11.2021 - 10.2023
Administrator
Sedro Trailers
04.2019 - 11.2023
Customer Service Manager
Walmart
03.2003 - 08.2021
Associate Of Business Administration - Business
Ruston Technical College