Chandresh Patel
Psychiatric technician
Waynesboro,VA
Summary
Psychiatric care professional with proven track record in delivering compassionate and effective care. Known for ability to work collaboratively with multidisciplinary teams to enhance patient outcomes. Highly adaptable and reliable, ensuring seamless care delivery in dynamic environments. Valued for strong crisis management skills and empathetic patient interactions. Psychiatric care professional with solid experience in mental health support and patient care. Adept at managing crises, administering treatments, and ensuring patient safety. Strong focus on team collaboration and achieving therapeutic results. Reliable, adaptable, and skilled in communication, empathy, and problem-solving. Compassionate Mental Health Tech with strong track record of implementing effective behavioral management programs. Sound knowledge of addiction symptomatology and diagnosed mental disorders. Handles tasks effectively and communicates with tact and discretion.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Psychiatric Technician
DBHDS
09.2024 - Current
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
- Charted on each patient daily.
- Maintained accurate and up-to-date documentation of patient progress, facilitating effective communication among healthcare team members.
- Ensured a safe and supportive environment for patients through close monitoring and crisis management techniques.
- Fostered a positive therapeutic alliance with each patient by providing consistent encouragement throughout their healing journey.
- Took and monitored vital signs, administered medications, and managed patient behavior.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and protecting individual privacy rights.
- Enhanced patient care by implementing individualized treatment plans and providing therapeutic interventions.
- Enhanced patient safety by consistently monitoring and reporting on their mental health status.
- Reduced incidents of aggressive behavior by implementing de-escalation techniques.
- Supported patients' coping mechanism development with effective communication and empathetic interaction.
- Increased patient engagement by introducing therapeutic activities tailored to individual needs.
- Maintained patient records, documenting changes in patient condition.
Sales Representatives
Quill
09.2016 - 12.2024
- Explained account features and services to customers, resulting in a 75% increase in account openings and renewals
- Advised customers on product features and functionality, resulting in a 80% increase in product purchases
- Developed and implemented a customer feedback system to improve customer service
- Utilized sales techniques and strategies to build customer relationships and close sales, resulting in a 80% increase in sales
Sales Associate
Mahima Corporation
03.2022 - 03.2024
- Developed and implemented sales training programs that improved sales skills and resulted in a 80% increase in sales effectiveness
- Trained and mentored sales representatives on effective sales techniques, resulting in an increase in sales closures by 90%
- Utilized sales techniques and strategies to build customer relationships and close sales, resulting in a 80% increase in sales
- Developed and implemented an effective sales strategy that increased sales by 90% in the assigned region
Lean Restalker
Steples Distributer
08.2023 - 01.2024
- Trained and supervised new employees on proper warehouse procedures and safety protocols
- Packed and shipped products in a timely manner, resulting in a 90% increase in customer satisfaction ratings
- Loaded and unloaded trucks with proper care and in a timely manner
- Developed and implemented safety procedures to ensure a safe work environment and reduce workplace accidents
- Maintained and repaired warehouse equipment, reducing downtime by 80%
- Assembled pallets and containers for shipment, ensuring all packages were properly secured
- Developed a system for tracking inventory that improved accuracy by 80%
- Unloaded containers and identified damaged goods, resulting in a reduction of product returns by 85%
Test Technician
IBM
07.2019 - 01.2020
- Developed and maintained accurate records of work performed, parts used, and time spent on projects
- Followed detailed assembly instructions and diagrams to assemble components
- Performed machine setup and calibration to ensure parts were within required tolerance levels
- Installed and configured new equipment according to manufacturer specifications and industry standards
- Provided technical support to customers, resulting in a 75% decrease in customer service inquiries
Help Desk
geodis
10.2017 - 12.2017
- Developed and maintained an IT Help Desk to provide technical support to users
- Provided individualized guidance and support to help students overcome academic difficulties and reach their goals
- Conducted one-on-one tutoring sessions with students to help them build confidence and increase their understanding of the subject matter
- Assisted customers with technical issues, resulting in a 90% reduction in help desk tickets
- Developed and maintained a help desk website that allowed users to easily find answers to their questions
- Developed an automated help desk system to quickly respond to user inquiries
Education
Bachelor of Science - Healthcare Management
Ashworth
Norcross, GA06-2026
Associate of Science - Network Systems Administration
DeVry University
High school Diploma - undefined
James madison
12.2011
Skills
- JavaScript
- HTML & CSS
- SQL
- Python
- MySQL
- REST API
- Team Leadership
- Clinical documentation
- De-escalation techniques
- Incident reporting
- Developmental disabilities support
- Behavioral management
- Suicide prevention
- Emergency response
- Patient assessment
- Mental health support
- Direct patient care
- Patient rapport
- Professional boundaries
- Activity planning
- Substance abuse treatment
- Therapeutic communication
- Nursing intervention adjustment
- Behavior observation
- Critical thinking
- Patient counseling
- HIPAA requirements
- Heartsaver CPR AED (CPR AED)
- Inpatient treatment
- Decision-making
- Therapeutic treatment
- Vitals monitoring
- Mental health assessment
- Behavioral health
- Rapport building
- Clerical functions
- Needs assessment
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Detail-orientated
- Organizational skills
- Developmental disability rehabilitation
Certification
Web Development, Tech I.S - December 2022 — August 2023
- Texh Sales, Uvaro - February 2022 — April 2022
- BLS
Languages
Gujarati, Hindi, Urdu
English
Hobbies and Interests
In my free time I do like to web surfing, reading, playing pool tables, watch movies.
Timeline
Psychiatric Technician
DBHDS
09.2024 - Current
Lean Restalker
Steples Distributer
08.2023 - 01.2024
Sales Associate
Mahima Corporation
03.2022 - 03.2024
Test Technician
IBM
07.2019 - 01.2020
Help Desk
geodis
10.2017 - 12.2017
Sales Representatives
Quill
09.2016 - 12.2024
High school Diploma - undefined
James madison
Bachelor of Science - Healthcare Management
Ashworth
Associate of Science - Network Systems Administration
DeVry University
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