Chandrika Patel

Biochemical Engineer, (10-2021 to 01-2024)

• Streamlined data analysis processes for improved accuracy and faster results.
• Set timelines and coordinated deliverables for R&D projects.
• Enhanced product performance by optimizing design parameters and conducting thorough testing procedures.
• Produced test comparisons, charts and illustrations to reflect biological product engineering.
• Worked with associated technology and software applications to manipulate and synthesize data for research projects.
• Implemented rigorous quality control measures throughout all stages of the R&D process to maintain consistency in output.
• Managed multiple concurrent projects effectively, ensuring all deadlines were met and resources utilized efficiently.
• Identified and resolved critical issues during product development phases, ensuring timely project completion and customer satisfaction.
• Led cross-functional teams in evaluating potential new technologies for incorporation into existing processes, streamlining operations and enhancing productivity.
• Reviewed blueprints and job specifications to plan completion and estimate project costs.
• Generated comprehensive technical reports, effectively communicating complex data to stakeholders.
• Set up and calibrated laboratory instruments and equipment to prepare for testing purposes.
• Established effective communication channels among team members by organizing regular progress meetings, promoting transparency across departments involved in projects.
• Recorded data, analyzed test results and kept meticulous reports, using LIMS, SAP , and Azure DevOps.
• Conducted detailed audits to ensure adherence to ISO 9001 standards, maintaining high level of compliance throughout organization.
• Implemented process improvements based on Lean Six Sigma methodologies, resulting in reduced waste and increased efficiency.
• Collaborated with external auditors during annual reviews, ensuring seamless audit process with minimal findings or discrepancies noted.
• Utilized Lean Manufacturing principles to eliminate inefficiencies and maximize productivity throughout facility.

Quality Technician, (02-2018 to 10-2021)

• Streamlined laboratory inventory by implementing efficient organization systems, reducing time spent searching for materials and improving overall productivity.
• Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
• Enhanced product quality by implementing rigorous inspection procedures and conducting thorough root cause analysis.
• Established professional relationships with manufacturing and laboratory personnel through effective communication and collaboration skills to promote collaboration and enhance results.
• Drafted and maintained process and procedure documentation.
• Coordinated workloads to fit with tight deadlines and employee schedules.
• Undertook preventive maintenance and safety inspections for smooth, uninterrupted operations.
• Evaluated production activities and provided suggestions for quality improvements and cost control.
• Inspected finished products for quality and adherence to customer specifications.
• Prepared reports and technical documentation of day-to-day production processes.
• Enhanced data gathering, extraction and analysis for diverse workflows and procedures.

Manufacturing Technician II & III, (04-2015 to 02-2018)

• Prepared standard operating procedures (SOPs) documents for incoming personnel.
• Solved complex problems in synthesis, formulation, processes, testing and root causes.
• Examined incoming materials and compared to documentation for accuracy and quality.
• Enhanced product quality by performing thorough analyses of raw materials, and intermediates.
• Contributed to root cause analysis to determine core reason for failures and errors.
• Optimized existing formulation and processes to improve product performance, process robustness and safety while reducing costs.
• Ensured compliance with safety regulations, maintaining secure laboratory environment for all personnel.
• Implemented quality control measures for reagents and samples, maintaining consistent experimental conditions.
• Documented all manufacturing activities, maintaining accurate records for reporting purposes and quality assurance audits.
• Contributed to R&D projects by providing input on manufacturability, quality requirements, and feasibility studies supporting the successful transition from concept to production.

• Increased sales revenue by developing and implementing effective sales strategies.
• Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
• Assisted in recruiting top talent for sales team, contributing to a high-performing work environment.
• Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
• Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Coached and counselled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.

• Achieved higher client satisfaction rates with prompt and knowledgeable customer service in resolving funding inquiries.
• Expedited loan disbursement for satisfied clients with accurate and timely document preparation.
• Reduced turnaround time on loan applications, ensuring seamless experience for borrowers and lenders alike.
• Conducted comprehensive audits of funded loans, identifying discrepancies and rectifying issues promptly.
• Managed high volume of loan applications simultaneously while maintaining strict attention to detail and accuracy.
• Verified borrower information against underwriting conditions prior to finalizing loan approvals, mitigating potential risks associated with noncompliance.
• Maintained detailed records of all funded loans, ensuring easy retrieval for future reference or auditing purposes.
• Assisted customers in understanding loan terms and conditions to make informed decisions.
• Originated, reviewed, processed, closed, and administered customer loan proposals.

• Streamlined office operations by implementing efficient filing systems and organizational practices.
• Supported budget management with diligent tracking of expenses, processing invoices, and generating financial reports.
• Contributed to positive work environment by greeting visitors professionally, managing incoming calls, and addressing needs promptly.
• Maintained inventory levels of office supplies to prevent shortages that could disrupt daily operations.
• Developed professional relationships with vendors ensuring smooth transactions when purchasing goods or services required for efficient functioning.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Introduced organization systems to keep filed customer documents confidential and increase operational efficiency.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.

• Streamlined office operations by implementing efficient filing systems and organizational practices.
• Bolstered client satisfaction with prompt and accurate responses to inquiries and concerns via phone or email.
• Supported budget management with diligent tracking of expenses, processing invoices, and generating financial reports.
• Contributed to positive work environment by greeting visitors professionally, managing incoming calls, and addressing needs promptly.
• Responded to inquiries from callers seeking information.
• Introduced organization systems to keep filed customer documents confidential and increase operational efficiency.
• Processed incoming and outgoing mail and packages according to established procedures.