Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Core Expertise
Timeline
Generic

MYLAKA T. RICHARDSON

Brooksville

Summary

Experienced professional seeking a long-term permanent position with a reputable company. Demonstrated over 7 years of management experience in the retail, customer service, and warehouse industries. Skilled in supervising and facilitating sales, with a strong focus on providing excellent customer service. Proficient in developing and executing business plans, while also gathering consumer insights and market trends to provide valuable suggestions for business growth. Known for exceptional teamwork, communication, and human relations skills. Proven ability to lead large teams in a cross-functional environment. Additionally, professional logistics worker with extensive experience in managing warehouse operations and inventory control. Recognized for strong collaboration and adaptability in fast-paced environments. Expertise in time management and quality assurance ensures reliable outcomes.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Overnight Amazon FC Associate L1

Amazon
09.2022 - Current
  • Interim Learning Coordinator- Track new hire onboarding and trainer audits
  • - Coordinate the program and onboarding of Area Managers
  • - Track learning curve and continuous improvement metrics
  • - Audit specialized equipment training program and trainer standard work
  • - Execute training programs for trainers
  • - Coordinate and facilitate any training related programs
  • - Develop and track effectiveness of training programs, including orientation
  • Monitor adherence to the established training programs to ensure standard work in the training programs
  • - Actively seek ongoing skill development (i.e., participating and conducting skill classes, cross-training, etc.)
  • - Document feedback results to help the learning department identify strengths as well as area of improvement
  • - Assess development needs for individuals and groups
  • - Fully understand workflow and daily production goals
  • - Ability to solve problems
  • - Balance and prioritize multiple tasks
  • - Maintain a positive attitude and presence on the floor
  • - Monitoring of training in the legal field
  • - Help develop associates to become leadership
  • Submit bridges if a error has occurred for a Associate not properly train in role that was assign
  • Learning Ambassador
  • Prepare new associates for success
  • Explaining the rules and policies
  • Answering Questions and providing guidance
  • Performing daily audits on new hires to check their progress and suggest improvements
  • Identify and report employee misconduct to management
  • Hazard Waste and Donations / Hazard Waste Learning Ambassador
  • Ensuring the products are in their correct containers and processed correctly
  • Ensuring hazard waste stays neat and organize at all times
  • Also making sure containers is closed after each pick and up and new ones our open
  • Also training other associates in Hazard waste
  • Stow Warehouse Associate
  • Consistently maintained rate and move to the work
  • Quality Associate
  • Cleaning up spills that may occur from a damage package
  • Repacking and fixing damages packages
  • Induct Associate: Inducting packages that the unloader place on your belt
  • Ensuring quality and keeping up with rate
  • Pick The Buffer
  • ADTA Belt Line Captain
  • Checking associates hamper making sure they are not overflowing with package and packages is not on the floor
  • Checking labels making sure they are being inducted correctly if the belt rejects it
  • Problem Solver: Identify and address errors in virtual and physical inventory counts daily
  • Work with multiple areas such as RTS, Stow, Pick the buffer, Dock, Loader, Inductor, Water-spider and inbound to help minimize errors, accident, and ensure proper location of products
  • Resolve issues in a timely manner
  • Use Excel to track problem solve issues efficiently and accurately
  • Responsible for safe 100% accurate and efficient receiving and stocking of inbound and outbound freight
  • Completing, processing, and filling all inbound and outbound paperwork before the end of my shift
  • Process Returns and Open and Close Return Pallets
  • Have excellent organizational, Microsoft and word processing skills

Overnight Assistant Manager

Walmart
10.2015 - 04.2022
  • Responsible for safe 100% accurate and efficient receiving and stocking of inbound and outbound freight
  • Completing, processing, and filling all inbound and outbound paperwork before the end of my shift
  • I also process Returns and Receiving when clerks are absent
  • Move merchandise to the proper area
  • Have excellent organizational, Microsoft and word processing skills
  • Successfully making sure all customers are happy and satisfied with the store and services
  • Ensure that the store is fully stocked and in exceptional conditions for customers
  • Stock, Clean and review each Checklist for completeness
  • Tour the store with associates to assess the overall presentation of the merchandise
  • Tour the departments to ensure the adequate security exists and the facility complies with safety and environmental codes and ordinances
  • Making sure code chain is 100% accurate of the temperature

Education

High School -

Aiken High School
Cincinnati, Ohio

Computer Technology - Business Administration

Cincinnati State
Cincinnati, Ohio

Skills

  • Communication
  • Decision Making
  • Problem Solving
  • Public Policy
  • Budgeting
  • Organization
  • Presentation
  • Data Entry
  • Customer Service
  • Counterbalance Forklift
  • Reach Truck
  • Order Picker
  • Electric/ Hand Pallet Jack
  • Scissor lift
  • Ability to manage performance
  • Problem solving proficiency
  • Patient and calm
  • Hard working
  • Dependable
  • Expertise in training
  • Mentoring
  • Recruiting
  • Coaching
  • Excellent work ethic
  • Flexible
  • Eager to learn
  • Easy going
  • Warehouse safety
  • Employee training
  • Loading and unloading
  • Time management
  • People management
  • Quality control
  • Shipping and receiving
  • Product packaging
  • Forklift operation
  • Record keeping
  • Order verification
  • Staff training experience

Accomplishments

    I value my accomplishments much because they demonstrate the extent of what I am capable of achieving with dedication and diligence. pursuing a management career by enrolling in Walmart Academy to become a supervisor.

    Amazon seasonal manager, Walmart team lead, and Walmart manager

Certification

  • Counterbalance Forklift
  • Reach Truck
  • Order Picker
  • Electric/Hand Pallet Jack
  • Scissor lift

Core Expertise

  • Public Policy
  • Budgeting
  • Organization
  • Presentation
  • Data Entry
  • Customer Service

Timeline

Overnight Amazon FC Associate L1

Amazon
09.2022 - Current

Overnight Assistant Manager

Walmart
10.2015 - 04.2022

Computer Technology - Business Administration

Cincinnati State

High School -

Aiken High School

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MYLAKA T. RICHARDSON