Chanel Arrington
Tomball,USA
Summary
Safety-driven professional with extensive hands-on experience in chemical plant operations and disaster recovery environments, dedicated to fostering a culture of safety and compliance. Expertise in applying OSHA standards, conducting thorough hazard identification, and implementing effective safety practices to safeguard personnel, equipment, and facilities. Committed to enhancing operational excellence through proactive risk management and continuous improvement initiatives. Seeking a Safety Technician or HSE role to leverage knowledge and contribute to a safe working environment.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Hole Watch
Chevron Phillips Chemical
Houston, TEXAS
08.2025 - 12.2025
- Monitored and controlled entry and exit of personnel in confined spaces.
- Conducted regular safety checks to ensure compliance with safety regulations.
- Communicated hazards and safety protocols to team members effectively.
- Collaborated with emergency response teams during critical incidents.
- Provided real-time updates on worksite conditions to management.
- Trained junior staff on hole watch procedures and safety measures.
Quality Assurance Supervisor
Hui Huliau
03.2025 - 07.2025
- Supervised Quality Assurance representatives to uphold compliance with safety regulations, USACE requirements, and established quality standards across all project phases.
- Implemented dust control, hazard analyses, and compliance protocols to ensure adherence to safety and environmental standards.
- Oversaw safety performance tracking and provided actionable recommendations to promote continues improvement and regulatory compliance.
- Facilitated coordination between contractors and project staff, improving operational efficiency and maintaining high safety standards.
- Provided Federal oversight during assessment, debris removal, hazard tree cutting, and hauling phases, ensuring compliance with FEMA Public Assistance (Category A) guidelines throughout the recovery process.
Fire Watcher
Shell Oil Refinery
05.2024 - 02.2025
- Monitored hot work activities to prevent fire hazards and ensure compliance with safety protocols.
- Conducted regular inspections of equipment and work areas to identify potential risks.
- Coordinated with contractors to maintain safe working conditions during high-risk operations.
- Implemented fire watch procedures, ensuring prompt response to emergencies and incidents.
- Trained new personnel on safety practices and emergency response techniques effectively.
Data Management & Debris Monitor Supervisor
Synergy Disaster Recovery
08.2023 - 09.2024
- Monitor and observe all loading activities of trucks, bobcats, front-end loaders, or other vehicles as instructed by the supervisor.
- Confirm that the hauling contractors are loading only eligible storm related debris, which is on public rights-of-way or property, and that they are not going on to private property to collect debris.
- Make sure contractors pick up all eligible debris and clear branches and other debris off roadway and private driveways before moving on.
- Ensuring that debris clean up complies with federal regulations.
- Understand daily responsibilities set by supervisor and project manager.
- Brief Supervisor on daily activities, debris collection progress, issues, or problems.
- Position held Leaner hanger, Disposal, Collections.
Debris Monitor Supervisor & Data Environmental Assistant
CDR Maguire Inc
10.2021 - 10.2023
- Enforced MOT/WZTC regulations for safe and compliant debris removal on land and waterways.
- Conducted equipment certification and safety verification, ensuring operational readiness and compliance.
- Documented daily activities, incidents, and FEMA compliance audits to maintain accurate project documentation.
Claim Specialist-CSR SUPERVISOR
Community Health Choice
04.2020 - 06.2022
- Investigate and coordinate insurance benefits for insurance claims across multiple service lines.
- Obtain claim status via the telephone, internet, and/or fax.
- Resolve accounts as quickly and accurately as possible, obtaining maximum reimbursement, and perform investigative and follow-up activities in a fast-paced environment.
- Conduct research, contact patients, and the local affiliates to include VA, Hospitals, and insurance carriers.
- Handle incoming and outgoing mail, scanning, and indexing documents and handling any other tasks that are assigned.
- Research and verify insurance billing adjustment identification to ensure proper account resolution and act when necessary.
- Demonstrate excellent customer service, communication skills, creativity, patience, and flexibility.
- Follow established organization guidelines to perform job functions while staying abreast to changes in policies.
- Correspond with hospital contacts professionally using appropriate language while following the specific facility and department protocol.
- Uphold confidentiality regarding protected health information and adhere to HIPPA regulation.
- Interact with all levels of staff.
- Cross trained in multiple areas and perform all other duties as assigned by management.
Medical Office Specialist-(Eligibility Billing and Coding) SUPERVISOR
King haven Counseling Group
05.2015 - 04.2020
- Audits performance of all external organizations delegated to perform eligibility functions; communicates any required data updates to those organizations in a timely fashion.
- Audits all received enrollment forms and enrollment data entered online by brokers, employer human resources departments, and individuals for accuracy and completeness; drafts communiqués with external entities to resolve any questions.
- Processes updates to member eligibility and demographics.
- Ensures that requisite documentation is maintained within the document management system.
- Collaborates with management in the preparation of departmental daily and monthly operational and production reports as required.
- Assists management with oversight of eligibility reconciliations and the capture of appropriate documentation supporting any updates to system eligibility records; coordinates the preparation of enrollment files and tracking of enrollment activities.
- Review schedules in advance to help organize member outreach; functions as a liaison between department and enrollment vendors; answers telephones and directs calls accordingly or takes accurate messages and refers to the appropriate team.
- Monitors inventory levels of departmental collateral and materials; implements inventory control process system needed to ensure maximum production at all times.
- Collaborates with management in the development and maintenance of departmental policies and procedures and desktop procedures according to current business needs as well as industry and regulatory requirements; assists management with the preparation of training materials and presentation of in-services as requested.
- Communicates, collaborates, and cooperates with internal and external stakeholders in a respectful and responsible manner to enhance relationships and render exceptional service.
Lead CSR
Intermountain Gas Company
03.2008 - 12.2015
- Builds trusted relationships with customers from one or more service territories through education of available programs and services.
- Provides extraordinary customer service and case management while consistently meeting call center productivity and quality standards.
- Responsible for properly identifying, maintaining, and protecting customer accounts and information.
- Responsible for receiving and handling incoming gas and/or electric emergencies by obtaining adequate information to ensure proper action is taken.
- Identifies, researches, and independently resolves customer issues using various tools.
- Ability to understand and apply company collection practices, such as performing credit checks, calculating deposit requirements, and offering payment plans and arrangements.
- Educates customers regarding energy assistance programs.
- Accurately documents and updates customer and premise information and customer contact notes.
- Performs a wide variety of functions within the rules and regulations of our service territories to assist customers in maintaining gas and electric service.
- Acquires and maintains knowledge of all customer service options and programs offered, including, but not limited to, Budget Billing, AutoPay, payment, and online services, E-bill; energy assistance, credit/collection policies and deposit requirements.
Library Assistant
City of Houston
01.2007 - 12.2008
- Greet and assist customers at the service desk and over the phone.
- Provide basic information and retrieve library materials.
- Facilitate the use of public computers and troubleshoot technology-related issues.
- Provide information on library services, programs, policies, and procedures.
- Shelf returned library materials.
- Serve as Assistant Manager or person in charge during night and weekend shifts.
Education
Bachelor of Science - Environmental Engineering
Unity College
ONLINE01-2027
High school diploma -
Worthing High School
Houston, TX12.2007
Skills
- Fall protection awareness
- Emergency response training
- Incident reporting
- Personal protective equipment
- Atmospheric testing
- Explosive atmosphere recognition
Certification
- OSHA 510, 10/01/25, 10/31/26
- Em-385, 07/01/25, 07/31/26
- OSHA 30, 07/01/25, 07/31/26
- HAZWOPER, 01/01/26
- OSHA 40 Hour HAZWOPER, 01/01/26
- Hazardous Waste Operations & Emergency Response Training, 01/01/25, 01/31/26
- TWIC Card
- OSHA Safety Certification
- Non-CDL Class C
- CPR Certification
- Medical Coding Certification
- Certified Coding Associate
- RHIT
- Fire Safety Certification
- Certified Safety Professional
- First Aid Certification
- Certified Payroll Professional
- Certified Professional Coder
- RHIA
- Certified Coding Specialist
- Medical Billing Certification
Personal Information
Willing To Relocate: Anywhere
Timeline
Hole Watch
Chevron Phillips Chemical
08.2025 - 12.2025
Quality Assurance Supervisor
Hui Huliau
03.2025 - 07.2025
Fire Watcher
Shell Oil Refinery
05.2024 - 02.2025
Data Management & Debris Monitor Supervisor
Synergy Disaster Recovery
08.2023 - 09.2024
Debris Monitor Supervisor & Data Environmental Assistant
CDR Maguire Inc
10.2021 - 10.2023
Claim Specialist-CSR SUPERVISOR
Community Health Choice
04.2020 - 06.2022
Medical Office Specialist-(Eligibility Billing and Coding) SUPERVISOR
King haven Counseling Group
05.2015 - 04.2020
Lead CSR
Intermountain Gas Company
03.2008 - 12.2015
Library Assistant
City of Houston
01.2007 - 12.2008
High school diploma -
Worthing High School
Bachelor of Science - Environmental Engineering
Unity College