Chanel Barbett
Richmond,VA
Summary
Proven ability to engage diverse learners and foster community spirit, while maintaining confidentiality and streamlining processes. Committed to enhancing student success and satisfaction through effective communication and innovative strategies.
Overview
4
4
years of professional experience
Work History
Substitute Teacher
Chesterfield County Schools
Chesterfield, VA
03.2025 - Current
- Promoted a safe and secure atmosphere within the classroom setting.
- Developed creative learning strategies to engage all types of learners.
Seasonal Product Support
TurboTax
Richmond, VA
03.2025 - 04.2025
- Handled sensitive information discreetly, maintaining strict confidentiality, as company policy or legal regulations required.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
Resident Assistant
Virginia Commonwealth University
09.2022 - 05.2024
- Served as a peer leader and resource for other students
- Responsible for fostering a positive living environment, organizing community-building activities, and providing support and guidance to my residents
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
- Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
- Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.
Seasonal Pool Attendant
Hotel Zena
05.2023 - 08.2023
- Cleaned pool side area and changed towels, assisting guests with questions and/or concerns they may have
- Collaborating with the food and beverage department as well as housekeeping
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
- Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
- Managed inventory of pool equipment and supplies, maintaining adequate stock levels at all times.
PM Executive Lounge Attendant
Hilton
12.2022 - 05.2023
- Helped set-up and break down the Executive Lounge for daily VIP guest use
- Also serve and bus tables as needed to provide guest satisfaction
- Interacted with VIP guests in a professional, positive and courteous manner to ensure they have a memorable experience while visiting the Executive Lounge
- Addressed guest concerns promptly and professionally, resulting in timely resolution and enhanced satisfaction levels.
- Ensured prompt resolution of any guest complaints or concerns by taking ownership and escalating issues to management when necessary.
Orientation Leader
Virginia Commonwealth University
09.2021 - 08.2022
- Assist New Student & Family Orientation Leadership Team (NSFO) in the execution of all Orientation programs including, but not limited to: the student and family O-Shows, evening programing/mixers for students, virtual events, and others
- Guide new students and their families throughout all aspects of Orientation
- Ensured student success by providing resources, guidance, and support throughout the orientation process.
- Demonstrated excellent interpersonal skills by fostering a sense of community and camaraderie among new students.
- Assisted with transition to college life by providing one-on-one support.
- Served as a positive role model for incoming students, promoting a welcoming and inclusive campus environment.
Education
Bachelor of Science - Psychology
Virginia Commonwealth University
Richmond, VA08-2024
Skills
- Behavioral analysis
- Research methods
- Data interpretation
- Client engagement
- Conflict resolution
- Team collaboration
Timeline
Substitute Teacher
Chesterfield County Schools
03.2025 - Current
Seasonal Product Support
TurboTax
03.2025 - 04.2025
Seasonal Pool Attendant
Hotel Zena
05.2023 - 08.2023
PM Executive Lounge Attendant
Hilton
12.2022 - 05.2023
Resident Assistant
Virginia Commonwealth University
09.2022 - 05.2024
Orientation Leader
Virginia Commonwealth University
09.2021 - 08.2022
Bachelor of Science - Psychology
Virginia Commonwealth University
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