Organized and dependable candidate successful at handling multiple priorities with a positive attitude. Willingness to take on added responsibilities. Maintains highest standards of ethics and professionalism.
Overview
12
12
years of professional experience
Work History
Patient Services Representative
Bay Clinic/ Hawaii Island Community Health Center
10.2019 - Current
Greeted and assisted patients with check-ins & check outs.
Managed patient registration process, confirming data accuracy and completeness.
Processed payments using cash and credit cards, maintaining accurate records of transactions.
Answered incoming calls, scheduled appointments and filed medical records.
Verified insurance eligibility and coverage for patients.
Built and maintained positive working relationships with patients and staff.
Senior Sales Associate
EAN Holdings, LLC- Hawaii Division
09.2016 - 08.2019
Greeted customers and provided product advice to increase sales.
Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
Participated in office meetings and product training sessions to understand and sell insurances.
Met or exceeded sales objectives on consistent basis to drive company growth.
Manage Reservations
Computer Proficient
Professional Telephone etiquette
Cashier
McDonald's Keaau Of Hawaii
08.2011 - 09.2016
Excellent interpersonal communication
Maintain Proficient Customer service during high-volume and fast paced operations.
Focused on procedures for safe food preparation, and assembly and presentation.
Operated cash register to record transactions accurately and efficiently.
Worked with floor team and managers to meet wide range of customer needs.
Learned duties for various positions and provided backup at key times.
Education
High School Diploma -
Hilo High School
Hilo, HI
05.2010
Skills
Able to communicate clearly with good written and verbal skills
Able to be flexible and adapt to new working conditions and tasks
Previous experience in customer service
Able to handle stressful situations promptly and professionally