Chanel Burton
Queens,NY
Summary
Dedicated host and stand attendant experienced in preparing food and serving customers in fast-paced environments. Skilled at managing high-volume sales without issues. Trained in safe food-handling and amazing cleaning practices.
Overview
5
5
years of professional experience
Work History
Stand Attendant
UBS Arena
09.2022 - Current
- Operate Point of Sale system.
- Received orders and fulfilled orders quickly and efficiently.
- Baked cookies, brownies, and create ice cream sundaes.
- Cleaned shelves, counters and tables to maintain organized store.
- Assist guests when in need of help around the arena.
- Recommended, selected and located merchandise based on customer desires.
Host
Marriott, MClub
08.2024 - 01.2025
- Greet members, taking note of name and room number.
- Present options for the Mclub, apart of their membership.
- Set up food buffet, engage with guests on food allergies and food options.
- Contributed to teamwork through communication with coworkers and management.
- Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
- Change out food items at the buffet when they run low, placing new fresh items.
- Take down food orders for room service from the restaurant in the lobby.
Host
OTG
04.2023 - 05.2024
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by Flo qr code, answered customer questions, and notified of accurate wait times.
- Generously greeting and seating guests upon arrival.
- Provided amazing customer service by attentively listening to guest needs and addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest during peak time.
- Maintained an organized host stand, including menus, online reservation , and seating charts.
Package Handler
FedEx Ground
01.2020 - 03.2022
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Stacked boxes onto pallets and deliver to each van line.
- Labeled parcels accurately according to company guidelines.
- Scanned and labeled packages by van line.
- Collaborated with team members on tasks such as sorting mail into designated bins.
- Assisted in training new employees on package handling processes.
- Replaced damaged items in new boxes along with new shipping labels.
Line Cook
Chipotle
11.2019 - 01.2020
- Assisted customers with their food and beverage preferences.
- Greeted customers with warm welcomes.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Stocked and restocked line supplies as needed.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
Customer Service Cashier
Speedway Gas Station
10.2019 - 11.2019
- Maintained cleanliness and presentation of the production floor.
- Processed credit card, EBT and gift certificate payments in point of sale systems.
- Operated point of sale system to process payments for goods and gas services.
- Greeted customers and responded to informational requests.
Education
High School Diploma -
John Adams High School
Queens, NY06.2019
Skills
- Point of sale systems
- Upselling strategies
- Food safety
- Food handling
- Cash handling
- Team player
- Reliable team worker
- Cleanliness and hygiene
- Fast and efficient service worker
- Team member training
- Effective communication
- Engaging personality
- Menu development
- Supply inventory management
Contact
Queens, NY 11420
Timeline
Host
Marriott, MClub
08.2024 - 01.2025
Host
OTG
04.2023 - 05.2024
Stand Attendant
UBS Arena
09.2022 - Current
Package Handler
FedEx Ground
01.2020 - 03.2022
Line Cook
Chipotle
11.2019 - 01.2020
Customer Service Cashier
Speedway Gas Station
10.2019 - 11.2019
High School Diploma -
John Adams High School