Ben Jackson
Santa Maria,CA
Summary
As a customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Kitchen Steward
Hotel NHATERRA
10.2024 - Current
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Maintained swift pace of work to meet business demands for cleaning and supplies storage.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Skilled at working independently and collaboratively in a team environment.
Front Desk Agent
Royal Hibiscus Hotel
02.2022 - 09.2024
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Streamlined front desk operations for improved efficiency and faster service delivery.
Education
High School Diploma -
St. Gregory Catholic School
Gomoa Buduburam06-2012
Skills
- Customer Service
- Problem-solving abilities
- Computer Proficiency
- Time Management
- Oral and written communications
- Listening Skills
Languages
English
Full Professional
Koloqua
Native or Bilingual
Timeline
Kitchen Steward
Hotel NHATERRA
10.2024 - Current
Front Desk Agent
Royal Hibiscus Hotel
02.2022 - 09.2024
High School Diploma -
St. Gregory Catholic School
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