Unit Clerk experienced coordinating medical records, restocking supplies and answering multi-line phone systems for fast-paced medical units. Transcribes and faxes orders, scans records and organizes diverse forms. Computer-savvy and well-organized with strengths in data entry and file management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Med Surg PCT /Unit Clerk Assistant
Piedmont Eastside Medical
05.2023 - Current
Assist with patient assessments to include collection of data regarding the patient’s physical, psychosocial, health history, document patient safety, and quality initiatives
Assist patients and healthcare team with mobility, feeding, oral care, bathing, toileting, glucose checks, patient turning to maintain skin integrity and purposeful rounding while functioning independently with treatments, equipment, and procedures appropriate to the scope of clinical practice
Documents in EMR in a timely manner all vital signs and treatments provided
Communicates between all care partners effectively
Ensures primary nurse s aware of any issues or changes in patients’ condition or concerns
Assist with admission and discharge process
Reinforces patient education provided by licensed staff
Responds to call lights and fall alarms
Sitter role as Patient Care Tech remain with patient unless relived by an appropriate staff member
Collaborated with interdisciplinary teams to ensure continuity of care for patients throughout their hospital stay.
Expedited insurance verification process through meticulous attention to detail when gathering necessary documentation.
Increased efficiency in patient registration process through effective management of incoming calls, faxes, emails, and other forms of communication.
Provided exceptional customer service to patients'' families by answering inquiries regarding visitation policies or helping resolve any concerns that arose during their loved one's stay at the facility.
Bolstered staff morale through active participation in team meetings as well as offering support to colleagues during high-stress situations.
Warehouse Associate
Amazon
12.2020 - 05.2023
Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment
Moved boxes, containers, and pallets with special-purpose equipment to meet demanding production targets
Used pallet jacks to move items to and from warehouse locations
Examined packages and goods for damage and notified vendors of replacement needs
Kept shelves, workstations, and pallet areas neat and tidy to maintain safe work environment
Updated inventory and production information using warehouse management systems and scanner guns
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Collaborated with team members to achieve daily targets and complete tasks efficiently.
Consistently lifted materials weighing as much as 60 pounds.
Assisted in reducing product damage by properly handling and storing materials.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Checked packages and merchandise for damage and notified vendors.
Personal Home care
Private Client
08.2018 - 11.2019
Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands
Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle
Administer bedside or personal care, such as ambulation or personal hygiene assistance
Report immediately to family, all accidents or incidents; record necessary information on appropriate forms
Respond to residents’ family’s questions, concerns and requests in a timely manner
Assist with medication supervision and other functions designated by employer
Enhanced clients'' emotional well-being by offering companionship and engaging conversations.
Developed and implemented care plans for client.
Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
Assistant & Data Entry
ITax
02.2018 - 02.2019
Provide general administrative and clerical support including mailing, scanning, faxing, and copying to management
Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Greeted guests in with friendliness and professionalism.
Maintain electronic and hard copy
Open, sort and distribute incoming correspondence
Perform data entry and scan documents
Manage calendar for managing director
Assist in resolving any administrative problems
Run company’s errands to post office and office supply store
Answer calls from customers regarding their inquiries
Prepare and modify documents including correspondence, reports, drafts, memos, and emails
Schedule and coordinate meetings and appointments
Maintain office supplies for department
Assisted manager in all aspects of business operations.
Monitored and ordered supplies and materials to keep office well stocked.
Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
Reviewed and edited documents for accuracy, grammar and clarity.
Assisted managers in decision-making processes based on thorough research and analysis of available data.
Cashier & Server
Pollo Tropical, Johns Creek- Lawrenceville
09.2016 - 02.2018
Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations
Operating scanners, scales, cash registers, and other electronics
Balancing the cash register and generating reports for credit and debit sales
Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer
Processing refunds and exchanges, resolving complaints
Bagging or wrapping purchases to ensure safe transport
Following all company procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes