Chanel Fernandez Cureaux
Overland Park
Summary
Proven problem-solver and team collaborator, I excelled at Saint Luke’s, enhancing guest satisfaction and operational efficiency. My adeptness in customer service and keen attention to detail led to significant improvements in housekeeping services. Skilled in multitasking and maintaining high standards under pressure, I bring a track record of adaptability and a positive work ethic to any team.
Overview
3
3
years of professional experience
Work History
Saint Luke’s
Housekeeping
10.2024 - 12.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Housekeeping
Pinnacle Staffing
04.2023 - 10.2024
- Liaised with housekeeping department to ensure seamless room allocation during high-occupancy periods.
- Improved customer ratings by promptly addressing any guest concerns or complaints regarding housekeeping services.
- Coordinated with housekeeping staff to ensure timely turnover of rooms for incoming guests.
- Improved guest satisfaction by promptly addressing and resolving housekeeping concerns and requests.
- Maintained a safe, clean, and healthy environment for clients by performing light housekeeping tasks.
- Boosted efficiency within the housekeeping department through cross-training in various roles as necessary.
Packer
Pepsi
04.2023 - 10.2024
- Packed items securely for safe transport.
- Loaded boxes onto pallets for shipment.
- Operated packing equipment with care.
- Labeled packages clearly for easy identification.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained a clean and organized work environment, promoting safety and productivity.
Education
High School Diploma -
Manolito Aguilar
Cuba06.2014
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Organizational skills
- Calm under pressure
- Active listening
- Problem resolution
Timeline
Saint Luke’s
Housekeeping
10.2024 - 12.2025
Housekeeping
Pinnacle Staffing
04.2023 - 10.2024
Packer
Pepsi
04.2023 - 10.2024
High School Diploma -
Manolito Aguilar
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