Summary
Overview
Work History
Education
Skills
Timeline
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Chanel Francisco

Long Beach,CA

Summary

English Rhetoric and Composition Major seeking to build advanced editorial skills in professional writing. Excels at collaborating in teams as well as establishing strong leadership based on 7 years of supervising in customer service. Continuously creates interpersonal and meaningful connections with all collaborative projects, especially with fellow writers/editors.

Overview

8
8
years of professional experience

Work History

Shift Supervisor

Starbucks
Long Beach, CA
06.2018 - Current
  • Leads employees to maintain productivity while motivating the importance of the Starbucks customer experience
  • Consistently delivers meaningful customer connections at every opportunity
  • Upholds the Starbucks missions and values: "To inspire and nurture the human spirit-one person, one cup and one neighborhood at a time"
  • Participates in local community events
  • Managed daily workflow and adjusted hours for adequate coverage
  • Identifies inefficiencies in food/beverage quality and adjusts according to standard
  • Manages inventory and cash handling

LAEP: 18th Century Research Assistant

California State University, Long Beach
Long Beach, CA
08.2023 - 12.2023
  • LAEP (Learning Aligned Employment Program)
  • Catalogs 1761 English Women's Magazine
  • Summarizes and connects the period's historical context with feminism
  • Presents findings to Professor Susan Carlile and fellow research team members

Editing Intern

Red Hen Press
Pasadena, CA
06.2016 - 07.2016
  • Drafted summaries and marketing copies
  • Uploaded digital images for editing, archiving and electronic transmission
  • Proofread author summaries to detect and correct errors in spelling, punctuation and syntax
  • Read and evaluated previous manuscripts submitted for publication

Education

Bachelor of Arts - English Rhetoric & Composition

California State University Long Beach
Long Beach, CA
05-2024

Associate of Arts - English Composition

Moorpark College
Moorpark, CA
06.2021

High School Diploma -

Santa Susana High School
Simi Valley, CA
06.2017

Skills

  • Team Collaboration and Leadership
  • Verbal and Written Communication
  • Critical Thinking
  • Editorial Triage
  • Prioritization and Time Management
  • Coaching and Mentoring
  • Proficient in MS Excel

Timeline

LAEP: 18th Century Research Assistant

California State University, Long Beach
08.2023 - 12.2023

Shift Supervisor

Starbucks
06.2018 - Current

Editing Intern

Red Hen Press
06.2016 - 07.2016

Bachelor of Arts - English Rhetoric & Composition

California State University Long Beach

Associate of Arts - English Composition

Moorpark College

High School Diploma -

Santa Susana High School

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Chanel Francisco