CHANEL HINTON
Peachtree City
Summary
With over two decades of professional experience, I have honed my skills as a dynamic, resourceful, and skilled Lead Server. I have consistently achieved success in both fine dining and banquet events. As a self-motivated individual, I bring a strong work ethic and unwavering determination to every task. My commitment to completing tasks in a timely and effective manner sets me apart and ensures exceptional service delivery.
Overview
12
12
years of professional experience
Work History
Server
OK CAFE
10.2015 - Current
- Manage front of house team/staff including general supervision
- Oversee all opening and closing duties completed correctly and that cleanliness and maintenance are maintained
- Balancing of all daily and nightly cash drawers
- Providing excellent customer service to guests and excellent leadership to employees
- Enforce and monitor all health, safety, and sanitation standards in their area
- Handle guest complaints according to provided guidelines
- Work closely with the Back of House Manager to provide a seamless experience
- Will report directly to the Food and Beverage Manager
- Responsible for quality assurance of products leaving their outlets
Server/Trainer
MARY MACS TEA ROOM
05.2014 - 06.2019
- Greet and seat guests at dining tables
- Take patrons food orders on order slips; enter orders into computer for transmittal to kitchen staff
- Prepare and serve cocktail beverages to guests by following established guidelines, procedures and policies
- Deliver food to the correct recipients and guidelines for special diets are followed
- Train new employees for server position
- Accept credit or cash payments and make change if necessary
- Ensure co-workers closing side duties to establishments procedures
Server
GOLDBERG'S DELI
09.2012 - 05.2014
- Greeted/ seated guests due to seating chart rotations
- Responsible for taking food and beverage orders
- Delivered food and beverage to guests
- In charge of ordering of juices and other food items needed for high volume dining during weekends
- Accountable for stores closing cleaning procedures
Education
AS - NURSING
Georgia Perimeter College
Decatur, Georgia01-2029
High School Diploma -
Alonzo Crim High School
Atlanta, Georgia06.2003
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
OK CAFE
10.2015 - Current
Server/Trainer
MARY MACS TEA ROOM
05.2014 - 06.2019
Server
GOLDBERG'S DELI
09.2012 - 05.2014
AS - NURSING
Georgia Perimeter College
High School Diploma -
Alonzo Crim High School
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