Dedicated Operations Manager dedicated to employing proven methods and cutting-edge technology to meet business performance expectations. Recognized for successful implementation of measures to cut costs, streamline operations and increase productivity. Detailed approach to maintaining high threshold for business operations. Accomplished professional with several years of experience leading human resources operations and organizational planning. Well-versed in employment laws, performance appraisals, salary structure and benefits program management. Seasoned expert at protecting company interests and building successful office culture to promote employee retention and performance.
Overview
20
20
years of professional experience
Work History
Officer II
State of Alaska - Army FMO
Anchorage, AK
10.2022 - Current
Managed the preparation of budgets, forecasts, cash flow analysis, trend analysis and other related activities.
Developed strategies to improve profitability by analyzing current trends in revenue and expenses.
Monitored accounts receivable and payable activity to ensure proper reconciliation of accounts.
Ensured compliance with applicable laws, regulations and reporting requirements such as SEC filings.
Developed and implemented budgeting systems to track income, expenditures, and other financial activities.
Monitored and improved efficiency of processes, team performance, and customer service.
Performed cost analysis for various projects to determine budget requirements.
Collaborated with management team on long-term strategic planning initiatives for the organization.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Created and maintained relationships with key contacts at federal agencies.
Conducted presentations to senior-level government personnel to promote services.
Created and maintained relationships with local, state, and federal government agencies.
Developed and implemented strategies to increase government accounts.
Set and adjusted rental rates based on market analysis and property value assessments. Government cost.
Provided guidance on labor law regulations to ensure compliance with applicable laws.
Developed and implemented HR strategies to improve employee engagement and retention.
Conducted recruitment process for new hires, including job postings, interviews and background checks.
Ensured compliance with all state and federal employment laws including wage and hour regulations.
Medical Surgical Technician
Life Alaska Donor Services
Anchorage , AK
01.2021 - Current
Organ and tissue recovery
Maintained sterile environment for medical procedures.
Cleaned and sterilized equipment between uses according to hospital protocol.
Prepared surgical rooms with appropriate instruments based on procedure type.
Performed pre-operative skin preparation on patients prior to surgery.
Received specimens from pathology laboratory for examination by surgeon during operation.
Developed individualized treatment plans based on findings from pre-operative evaluations.
Identified potential complications before, during, and after the operation that could affect outcomes.
Reviewed patient medical records prior to surgery to ensure accuracy of information and diagnosis.
Conducted emergency surgeries on trauma victims in a timely manner.
Government Accountability Director
AKPIRG
Anchorage, AK
2021 - 01.2022
Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
Recommended product changes to enhance customer interest and maximize sales.
Enhanced financial performance metrics by networking to create successful and sustainable relationships.
Monitored budget execution work, including obligations incurred and actual expenditures of funds.
Determined and tracked budget expenses with accuracy and transparency.
Processed statistical files after month-end closing.
Compiled and reviewed procurement data to make effective projections.
Accountability of Infrastructure bill $550B State Level
Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
Led meetings with internal team members, consultants and contractors.
Senior Operations Officer
Parks and Recreation Department
Eagle River, AK
04.2018 - 12.2021
Chugiak Parks and Recreation Management of day to day operations of 25 parks, CHS Pool, director of camp, and special events.
Management of maintenance crew, Vehicles, building maintenance grounds maintenance.
Financial planning and Budget Preparation, Process encumbrances, expenditures, adjustments, billings, and other transaction documents to reconcile accounts; maintain records of transactions and current status of accounts.
Process requests for payment for grants, contracts, or RSAs; review for compliance with contract provisions such as billing methods and availability of funds.
Prepare reports of accounting transactions, revenue comparisons, and cost comparisons for budget development and rate-setting purposes.
Responsible for ski trails, park permits, water wells, baseball fields, lighting, land enforcement, and other duties assigned.
Project Manager, Oversees facility operations at Beach Lake Chalet and Chugiak pool.
Reviews and approves all personnel actions.
Assigns work to sections.
Programs Develops and directs the operations of summer recreation programs.
Oversees entire operation including marketing, promotion, registration, licensing, and supervision of staff.
Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
Funeral Assistant
Evergreen Funeral Home
Anchorage, AK
06.2019 - 11.2021
Removed deceased from place of death and transported to funeral home.
Led and directed funeral and graveside services.
Consulted with families of deceased regarding final arrangements tactfully.
Offered counseling and comfort to bereaved family members and friends.
Engineering Tech II, Officer III
State of Alaska Central Region Materials
Anchorage, AK
08.2005 - 04.2017
Management of materials testing lab.
Contract management of 150 plus projects.
Developed and implemented effective internal control systems to ensure compliance with GAAP, company policies and procedures.
Created financial reports for senior management, board of directors and external auditors in accordance with generally accepted accounting principles.
Equipment management and replacement.
Encumbrances, expenditures, adjustments, billings, and other transaction documents to reconcile accounts; maintain records of transactions and current status of accounts.
Process requests for payment for grants, contracts, or RSAs; review for compliance with contract provisions such as billing methods and availability of funds.
Accounting transactions, revenue comparisons, and cost comparisons for budget development and rate-setting purposes.
Create budget submissions and verify accuracy of information; compare historical expenditures to budget requests, and recommend adjustments as needed; and research and apply current budget policies and procedures.
Coordinate the notification of employees and supervisors of entitlements and obligations, track FMLA and AFLA use and notification of employees when entitlement is expiring, and answer questions about FMLA and AFLA.
Entered and distributed work orders to other technicians.
Performed security oversight, traffic control and crowd control at special events and campus activities.
Skills
Exemplary customer service skills
Proficient in MS Word and Excel
Detail oriented, proactive individual who takes ownership of work
Ability to establish priorities and complete objectives