Chanel Mims
New York,NY
Summary
Enthusiastically tackle daily challenges with a blend of patience and a sense of humor,Personable and detail-oriented with strong ability to think on feet and resolve issues efficiently. Possesses knowledge of logistics and transportation operations, coupled with proficiency in routing software and communication tools. Committed to ensuring smooth operations and timely deliveries by leveraging organizational and multitasking skills.
Overview
3
3
years of professional experience
Work History
Dispatcher
GVCII-Bronx, NY
10.2024 - Current
- Oversees all routes and scheduling of buses
- Counsels and coaches drivers and monitors
- Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager
- Serves as primary communication liaison with major contracted customer
- May handle charter reservations, billing, or driver payroll
- Provides solutions to drop-off and pick-up problems
- Handle back-up driver duties or perform miscellaneous clerical duties as needed
- Coordinated daily dispatch operations, ensuring timely delivery and optimal route management.
- Monitored real-time traffic conditions to adjust routes and improve efficiency.
After School Coordinator/ Group Leader
Team First
09.2022 - 06.2024
- Assisted in planning and executing the Holiday and end-of-the-year student gatherings.
- Often acted as an extra lunch monitor on the days when the lunch monitor staff was short.
- Coordinate after-school activities for children waiting for their parents to pick them up from school
- Ensure the program operates in a safe and orderly environment, and monitor student behavior
- Maintained clear communication with parents, school staff, and program staff
- Maintain accurate and up-to-date records, including attendance, applications, and incident reports
- Developed and implemented engaging after-school programs tailored to diverse student interests.
- Coordinated communication between parents, teachers, and community partners to enhance program effectiveness.
School Aide
DEPARTMENT OF EDUCATION
09.2022 - 06.2024
- Encourage students to do better all while trying to excite them about career-related opportunities.
- Empowered students through counseling and skill-building exercises
- Encourage students to attend class daily
- Monitor and keep all hallways clear at all times.
- Supported classroom activities, enhancing student engagement and learning experiences.
- Assisted teachers in implementing educational programs and managing classroom behavior.
Education
No Degree - Medical Billing And Coding
Monroe College
New York, NY12.2026
Skills
- Efficient Scheduling and Time Management
- Friendly and Approachable Demeanor
- Program Instruction and Delivery
- Efficient in Microsoft Office Suite
- Proficient in Microsoft Excel and Coordination
- Positive Engagement and Activity Planning
- Customer service
- Data entry
- Decision-making
- Active listening
Timeline
Dispatcher
GVCII-Bronx, NY
10.2024 - Current
After School Coordinator/ Group Leader
Team First
09.2022 - 06.2024
School Aide
DEPARTMENT OF EDUCATION
09.2022 - 06.2024
No Degree - Medical Billing And Coding
Monroe College
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