Chanel Mitchell
Kilmarnock,VA
Summary
Proven achiever with extensive experience in administrative support and classroom management at Henrico County Public Schools. Excelled in data entry and complex problem-solving, enhancing office efficiency and supporting educational goals. Demonstrated meticulous attention to detail and strong interpersonal skills, ensuring high levels of organization and positive client relationships.
Overview
3
3
years of professional experience
Work History
Office Assistant/Substitute Teacher
Henrico County Public Schools
09.2023 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Informed and supported counseling/office staff through consistent communication and administrative support duties.
- Processed incoming and outgoing mail and packages according to established procedures.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Cultivated interpersonal skills by building positive relationships with others.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Upheld classroom routines to support student environments and maintain consistent schedules.
School Bus Attendant
Hampton City Schools
10.2022 - 06.2023
- Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
- Supervised and assisted special-needs passengers, offering individual adult attention during transport.
- Worked with bus driver and parents to meet specialized needs of passengers.
- Enforced [State] safety guidelines for passenger transportation to keep children safe and driver free of distraction.
Spa Receptionist/Assistant
Simply Panache Group
08.2021 - 10.2022
- Listened closely to customer complaints and responded appropriately to issues.
- Communicated with spa team members if clients canceled or changed appointment times.
- Enforced spa policies, following company procedures at all times.
- Escorted clients to spa areas, treatment rooms, and offices.
- Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
- Updated customer records and maintained accurate client information.
Education
High School Diploma -
Lancaster High School
Lancaster, VASkills
- Data Entry
- Administrative Support
- Appointment Scheduling
- Complex Problem-Solving
- Meticulous attention to detail
- Database Management
- Multi-line phone proficiency
- Organizing and Categorizing
- Filing and data archiving
- Document Management
- Quickbooks
- Supply Management
Timeline
Office Assistant/Substitute Teacher
Henrico County Public Schools
09.2023 - Current
School Bus Attendant
Hampton City Schools
10.2022 - 06.2023
Spa Receptionist/Assistant
Simply Panache Group
08.2021 - 10.2022
High School Diploma -
Lancaster High School
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