Chanel Morales
Woodside,NY
Summary
Passionate Freelancer with 10+ years of experience in customer service, makeup advisement, sales, and production. My strengths include creativity, initiative, problem-solving, and thriving in fast-paced environments. Looking to obtain a position in which I am allowed to place a direct role in the unlimited growth and success of the company.
Overview
13
13
years of professional experience
Work History
Freelancer
NARS Cosmetics
01.2024 - Current
- Consistently creating a welcoming environment for the client, while focusing on driving top line sales.
- Meet personal goals while maintaining a strong floor presence and control.
- Accountable for self-performance, in conjunction with leadership direction.
- Maintain consistent standards of cleanliness, maintenance and organization.
Sales and Marketing Coordinator
The Dominick Hotel
10.2022 - 08.2023
- Resolved requests and/or complaints to the satisfaction of the VIP and celebrity Guests.
- Promoted teamwork and quality service through daily communication and coordination with other departments.
- Responsible for creating various reports to the Sales and Management Teams.
- Strengthened client relationships with regular follow-ups and upselling opportunities.
Production Assistant Manager
Keeco
08.2021 - 10.2022
- Provided support to business managers and managed all internal and external communication.
- Managed all vendor communications and resolved issues for delivery.
- Assisted Product Manager with collecting data and developing products.
Certified Makeup Artist/Advisor
Sephora
03.2015 - 05.2021
- Determined client's needs and suggested products to exceed store goals.
- Demonstrated exceptional knowledge of advanced makeup artistry.
Production and Studio Intern
Fabric To Finish
01.2021 - 04.2021
- Conducted keyword analysis and media research to curate new social media posts.
- Answered and attended phone calls and emails.
- Style and production data entry.
Sales Associate/Cashier
Sephora
08.2014 - 03.2015
- Provided excellent customer service and made sure clients' needs were met.
- Maintained knowledge of current promotions and policies regarding payments.
Seasonal Sales Associate
Urban Outfitters
11.2013 - 01.2014
- Ensured each customer received outstanding customer service.
- Maintained standards, product knowledge, and current promotions.
Keyholder
American Apparel
10.2011 - 10.2013
- Responsible for opening/closing of store and maintained cash standards
- Effectively managed the store in absence of the store manager.
Education
Bachelor in Business Administration, Fashion Merchandising, and Management -
Berkeley College
New York05.2021
Associate in Applied Science, Fashion Buying and Merchandising -
Nassau Community College
Garden City05.2014
Skills
- Proficient in Microsoft Office Word, Excel, Powerpoint, POS
- Time Management
- Multitasking Abilities
- Attention to Detail
- Certified Makeup Artist
Languages
Spanish
Native or Bilingual
Timeline
Freelancer
NARS Cosmetics
01.2024 - Current
Sales and Marketing Coordinator
The Dominick Hotel
10.2022 - 08.2023
Production Assistant Manager
Keeco
08.2021 - 10.2022
Production and Studio Intern
Fabric To Finish
01.2021 - 04.2021
Certified Makeup Artist/Advisor
Sephora
03.2015 - 05.2021
Sales Associate/Cashier
Sephora
08.2014 - 03.2015
Seasonal Sales Associate
Urban Outfitters
11.2013 - 01.2014
Keyholder
American Apparel
10.2011 - 10.2013
Bachelor in Business Administration, Fashion Merchandising, and Management -
Berkeley College
Associate in Applied Science, Fashion Buying and Merchandising -
Nassau Community College
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