Chanel Reeves
Hamilton,OH
Overview
10
10
years of professional experience
1
1
Certification
Work History
Prior Authorization Specialist
Industry Lab Diagnostic Partners
01.2021 - Current
- Efficient with insurance verification tools such as Availity
- Experienced with navigating insurance provider portals for various insurance payers
- Obtained and logged accurate patient insurance and demographic information for use by insurance providers and medical personnel on spreadsheets or EMR systems
- Maintained accuracy, completeness, and security for medical records and health information
- Developed and maintained productive working relationships with healthcare providers
- Achieved insurance pre-authorizations to enable timely patient procedures
- Performed various administrative tasks by filing, copying and faxing documents
- Analyzed medical records and other documents to determine approval of requests for authorization
- Input all patient data regarding claims and prior authorizations into system accurately
- Verified eligibility and compliance with authorization requirements for service providers
- Reviewed appeals for prior authorization requests and communicated with payers to resolve issues
Logistics Coordinator
Industry Lab Diagnostic Partners
01.2021 - 04.2022
- Tracked specimens and notified customers of status or potential delays
- Coordinated specimen pick up requests
- Planned and supervised pick-up from production to end-user and scheduled daily and weekly routes
- Generated documentation and information
- Maintained department procedures manual detailing processing requirements for each individual account
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and specimen pick up
Nurse Aide
The Landing of Long Cove
03.2019 - 01.2021
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients
- Turned and positioned bed-bound patients to prevent bedsores and maintain comfort levels
- Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers
Home Health Aide
Arcadia Home Care & Staffing
11.2014 - 09.2020
- Traveled to clients' homes to complete healthcare services and promote continuity of care
- Improved patient well-being by providing compassionate and attentive personal care.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor
- Completed entries in log books, journals, and care plans to accurately document and report patient progress
- Utilized universal precautions and infection control principles in all aspects of care
Patient care technician/assistant
PCT/PCA, Atrium Medical Center
03.2016 - 10.2019
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements
- Answered patient assistance calls, assessed needs and offered qualified support
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance
- Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers
- Collected laboratory specimens, dropped off at laboratories and picked up test results
Education
High School Diploma Or GED -
Franklin High School
Franklin, OH2011
Skills
- Prior Authorization
- EMR Systems (Epic, Limsabc, ADS, Athenahealth, and Sphere)
- Sample Collection
- Charting
- Patient Monitoring
- ICD-10 Coding
- CPT Coding
- Medical Terminology
- Insurance Eligibility Verifications
- Spreadsheet Tracking
- Patient-Focused Care
- Vital Tracking
- Dementia and Alzheimer's Knowledge
- Direct Patient Care
- Documentation and paperwork
Certification
CNA Training.
Timeline
Prior Authorization Specialist
Industry Lab Diagnostic Partners
01.2021 - Current
Logistics Coordinator
Industry Lab Diagnostic Partners
01.2021 - 04.2022
Nurse Aide
The Landing of Long Cove
03.2019 - 01.2021
Patient care technician/assistant
PCT/PCA, Atrium Medical Center
03.2016 - 10.2019
Home Health Aide
Arcadia Home Care & Staffing
11.2014 - 09.2020
High School Diploma Or GED -
Franklin High School
CNA Training.
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