CHANEL SiFFLES
Dallas
Summary
Professional driver with focus on delivering exceptional service and ensuring passenger safety. Known for reliability, strong communication skills, and adaptability in changing conditions. Collaborative team player who works well with others and consistently achieves results.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Experienced with managing customer interactions and providing effective solutions. Utilizes communication and problem-solving skills to address customer concerns promptly. Knowledge of fostering positive customer relationships and maintaining high service standards.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
10
10
years of professional experience
Work History
Uber Driver
HNM Fleet
12.2025 - Current
- -Navigated complex urban and rural delivery routes flawlessly based on area and directional knowledge in addition to GPS.
- -Planned for unforeseen transport delays and scheduled rides to allow for stress free trips.
- -Communicated with passengers if customers wished to talk and kept quiet if customers preferred silence.
- -Cleaned and maintained vehicle meticulously and offered inviting and well-functioning.
- -Transported passengers to requested destination safely and on time.
- -Reported all vehicle malfunctions and operational deviations to maintenance personnel.
Cashier
Lowe’s
02.2020 - 07.2027
- -Accepted checks, debit and credit cards, and gift certificates in line with company policy.
- -Maintained high customer satisfaction levels by going extra mile to personalize service.
- -Processed cash register transactions on FO and provided correct change.
- -Provided customers with outstanding customer service exceeding store expectations.
Administrative Assistant
Missing Murdered Indigenous Women
09.2024 - 03.2025
- -Updated customer contact and appointment information in company computer system.
- Coordinated schedules and appointments using company calendars.
- -Input up-to-date information to strengthen data quality of internal database.
- -Managed incoming and outgoing mail and deliveries to support efficient office operations.
- Interacted with guests using professional, friendly customer service.
- -Answered telephone calls to provide information, take messages, and set up appointments.
- -Maintained strict confidentiality regarding corporate and client data to avoid information breaches.
Assistant Manager
Family Dollar
03.2023 - 06.2023
- Led team to achieve operational goals through effective scheduling and resource allocation.
- Developed training programs for new employees, enhancing onboarding experience and reducing turnover.
- Implemented inventory management systems, improving accuracy of stock levels and reducing waste.
- Analyzed sales data to identify trends, informing product placement and promotional strategies.
Front Desk Receptionist
Wyndham Garden
08.2022 - 02.2023
- Managed front desk operations, ensuring smooth check-in and check-out processes.
- Coordinated guest inquiries and resolved issues promptly to enhance satisfaction.
- Maintained accurate records of reservations, cancellations, and room assignments.
- Trained new staff on customer service protocols and front desk procedures.
- Collaborated with housekeeping to ensure timely room readiness for guests.
- Developed and maintained relationships with guests to foster loyalty and repeat business.
Cashier/Cook Operator
Casey's General Store
10.2021 - 04.2022
- -Maintained high customer satisfaction levels by going extra mile to personalize service
- -Processed cash register transactions on HOS and provided correct change
- Accepted checks, debit and credit cards, and gift certificates in line with company policy.
- Provided customers with outstanding customer service exceeding store expectations
Call Center Sales Representative
Sirius XM
05.2017 - 09.2018
- -Utilized mechanized systems to initiate and complete service orders and manage customer requests.
- -Answered inbound sales requests, providing well-informed responses to technical inquiries concerning services, products, billing, and equipment.
- -Researched and resolved customer issues, identifying and escalating difficult customer situations requiring intervention from supervisors and managers.
- -Made recommendations according to customer needs to suggest optimal features, accessories, upgrades, and other options tailored to unique circumstances.
Education
High School Diploma -
Homeschooled
Duncan05.2014
Skills
- Passenger transportation
- Safety awareness
- Hard Working
- Quick Learner
- Multitasking and organization
- Time management
- Adaptability and flexibility
- Vehicle maintenance
- Navigational tools
- Sale driving
- Schedule management
- Customer engagement
- Directional Sense
- Communication
- Punctuality
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Customer satisfaction
- Customer support
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Uber Driver
HNM Fleet
12.2025 - Current
Administrative Assistant
Missing Murdered Indigenous Women
09.2024 - 03.2025
Assistant Manager
Family Dollar
03.2023 - 06.2023
Front Desk Receptionist
Wyndham Garden
08.2022 - 02.2023
Cashier/Cook Operator
Casey's General Store
10.2021 - 04.2022
Cashier
Lowe’s
02.2020 - 07.2027
Call Center Sales Representative
Sirius XM
05.2017 - 09.2018
High School Diploma -
Homeschooled