Chanel Strowder
Summary
Goal-oriented sales professional with a solid background in account management, territory management, and client relationship development. Expertise in identifying new sales opportunities, responding promptly to client inquiries, and delivering tailored solutions. Strong communicator with a focus on articulating the value of products and solutions. Experienced in using Salesforce to manage pipelines and maintain customer relationships, working closely with colleagues to ensure timely follow-up and business development.
Overview
11
11
years of professional experience
Work History
Sales Account Manager
Outcomes MTM
01.2022 - Current
- Developed and nurtured customer relationships to ensure long-term business retention
- Identified and researched prospects, creating targeted lists to generate interest and qualify leads
- Managed sales opportunities and leveraged Salesforce to maintain an up-to-date pipeline
- Collaborated with colleagues to hand over qualified meetings and ensure smooth transition for further development
- Provided critical support in scoping out and creating engaging proposals, presenting Talogy’s solutions effectively
- Regularly updated Salesforce with sales activities and opportunities across various platforms, maintaining accurate records of prospects
- Worked closely with the marketing team to track lead source and identify ROI on lead generation efforts
Pharmacy Specialist (CPht)
Pharmacy Specialists Pharmacy
03.2020 - 12.2021
- Built relationships with clients, ensuring repeat business and excellent customer service
- Utilized strong sales negotiation skills to drive product cross-selling
- Managed various administrative tasks while maintaining high attention to detail for sales and compliance
Pharmacy Specialist (CPht)
Infinity Pharmacy
08.2018 - 03.2020
- Ensured medication accuracy and optimized workflows to maintain pharmacy operations
- Communicated effectively with doctors' offices to address client needs, maintaining high customer satisfaction
Resolution Tech
Accredo Pharmacy
12.2013 - 07.2018
- Managed the accurate entry and verification of prescriptions into the pharmacy system
- Identified and resolved prescription issues and billing discrepancies to improve claim approval rates
- Collaborated across departments to improve system processes and customer service response time
Skills
- Creating New Sales Opportunities
- Client Communication & Timely Responses
- Lead Qualification & Prospect Research
- Salesforce CRM Proficiency
- Cross-Selling & Upselling
- Proposal Development & Scoping
- Pipeline Management & Lead Generation
- Territory & Account Management
- Collaboration with Sales & Marketing Teams
- Reporting & ROI Analysis
Timeline
Sales Account Manager
Outcomes MTM
01.2022 - Current
Pharmacy Specialist (CPht)
Pharmacy Specialists Pharmacy
03.2020 - 12.2021
Pharmacy Specialist (CPht)
Infinity Pharmacy
08.2018 - 03.2020
Resolution Tech
Accredo Pharmacy
12.2013 - 07.2018
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