CHANEL WILKINS
Summary
Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load.
Overview
14
14
years of professional experience
Work History
Nurse Extern
Parham Doctors Hospital
Henrico, VA
05.2024 - Current
- Assessed patient vital signs, such as temperature and blood pressure.
- Provided assistance with activities of daily living, including bathing, dressing, toileting and ambulation.
- Performed basic nursing care procedures, such as wound care and catheter insertion.
- Assisted RNs with complex treatments and procedures for patients.
- Shadowed nursing staff to better understand care approaches and learn proper procedures.
Senior Fraud Coordinator
CAPITAL ONE
Richmond, VA
12.2017 - Current
- Reduced fraudulent activities through continuous monitoring of financial transactions and customer behaviors
- Conducted thorough investigations of suspected fraud cases, leading to the recovery of lost funds
- Managed complex cases involving identity theft, credit card fraud, and other forms of financial crime, resulting in successful resolution for affected customers.
Nursing Student
Chippenham Pediatrics
Richmond, Virginia
05.2024 - 08.2024
- Assessed patient's physical, mental and emotional health by taking vital signs, observing skin condition, reviewing medical history and administering tests.
- Provided compassionate care to patients and families by listening to their concerns and addressing their needs.
- Administered medications in accordance with physician orders, monitored for effectiveness and reported any adverse reactions.
Nursing Student
Southside Reginal Medical Center
Petersburg, VA
05.2024 - 08.2024
- Provided patient care and education to expectant mothers in labor and delivery unit.
- Assisted with the administration of medications, including injections, as directed by physician.
- Monitored vital signs for mother and baby during labor process.
- Responsible for stocking supplies in exam rooms on a daily basis.
Nursing Student
Tucker Psychiatric Clinic
Richmond, Virginia
05.2024 - 08.2024
- Performed patient assessments and developed individualized care plans.
- Communicated effectively with patients and their families to ensure understanding of treatment plans and instructions.
- Observed changes in patient conditions and reported any concerns to supervising nurse or physician.
- Provided emotional support for patients undergoing stressful situations or treatments.
Nursing Student
PARHAM DOCTORS HOSPITAL
RICHMOND, VA
01.2024 - 04.2024
- Effectively managed time during busy clinical shifts by prioritizing tasks according to urgency and importance
- Administered medications under supervision, ensuring proper dosages and adherence to medication schedules
- Promoted a safe and clean environment for patients, adhering to infection control protocols and procedures
- Supported patients'' emotional well-being by actively listening to concerns and providing necessary resources or referrals when needed
- Performed comprehensive physical examinations under supervision, identifying potential health concerns for early intervention efforts
Nursing Student
THE LAURELS OF WILLOW CREEK
Richmond, VA
10.2023 - 12.2023
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output
- Answered call lights promptly and responded to patient needs accordingly
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Nursing Student
AMELIA HEALTH AND REHAB
Amelia Court House, VA
06.2023 - 08.2023
- Managed multiple tasks simultaneously while providing quality care
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output
- Managed and maintained patient rooms, shared-living areas and nursing stations
- Answered call lights promptly and responded to patient needs accordingly.
Customer Service Representative
GENERAL DYNAMICS
09.2014 - 12.2017
- Answered constant flow of customer calls with minimal wait times
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Warehouse Associate
WALMART DISTRIBUTION CENTER
04.2014 - 11.2014
- Consistently lifted materials weighing as much as 75 pounds
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
ICQA PA, Inventory Control Quality Assurance Process Assistant
09.2012 - 04.2014
- Performed production duties as needed to ensure inventory accuracy above expectation rates
- Assisted Area Manager in daily management of departments
- Mentored new hires, resulting in stronger staff development and increased productivity.
Direct Support Professional
SOUTHSIDE VA TRAINING CENTER
Dinwiddie, VA
06.2010 - 09.2012
- Assisted disabled clients to support independence and well-being
- Supervised daily activities and provided assistance to staff
- Transported clients to medical and dental appointments to provide support
- Participated in ongoing training opportunities to stay current on best practices in disability support services
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
Education
Associate of Applied Science -
Bryant And Stratton College
12.2024
High School Diploma -
Hopewell High School
06.2010
Skills
- Patient Monitoring
- Direct Patient Care
- Privacy and Confidentiality
- Patient Feeding
- Transporting Patients
- Case Management
- Complex Problem-Solving
- Task Prioritization
- Vital Signs Monitoring
- Assisting With Personal Grooming
- Light Housekeeping
- Quick Problem Solver
Timeline
Nurse Extern
Parham Doctors Hospital
05.2024 - Current
Nursing Student
Chippenham Pediatrics
05.2024 - 08.2024
Nursing Student
Southside Reginal Medical Center
05.2024 - 08.2024
Nursing Student
Tucker Psychiatric Clinic
05.2024 - 08.2024
Nursing Student
PARHAM DOCTORS HOSPITAL
01.2024 - 04.2024
Nursing Student
THE LAURELS OF WILLOW CREEK
10.2023 - 12.2023
Nursing Student
AMELIA HEALTH AND REHAB
06.2023 - 08.2023
Senior Fraud Coordinator
CAPITAL ONE
12.2017 - Current
Customer Service Representative
GENERAL DYNAMICS
09.2014 - 12.2017
Warehouse Associate
WALMART DISTRIBUTION CENTER
04.2014 - 11.2014
ICQA PA, Inventory Control Quality Assurance Process Assistant
09.2012 - 04.2014
Direct Support Professional
SOUTHSIDE VA TRAINING CENTER
06.2010 - 09.2012
Associate of Applied Science -
Bryant And Stratton College
High School Diploma -
Hopewell High School
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