Chaneliz Melendez-Baez
Southbridge,MA
Summary
Client-focused professional with training and expertise to help individuals with mental, emotional and substance abuse problems. Excels in counseling, personalized support and crisis intervention.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Recovery Specialist
Spectrum Health Systems, Inc.
Westborough, MA
09.2024 - Current
- Working in inpatient and residential facilities to assist patients with their recovery from addiction.
- Accurately recording all communications and actions taken in connection with the recovery progress.
- Providing regular updates on the status of recovery efforts to appropriate staffing and management.
- Connecting clients to relevant community resources and services.
- Providing immediate support and de-escalation interventions in crisis situations.
- Maintain accurate, timely records and documentation.
- Working with other healthcare professionals to provide comprehensive care to clients.
- Must be empathetic, have strong problem-solving skills, and be able to multitask.
Resident Care Aide
Benchmark Senior Living
North Andover, MA
11.2020 - 02.2022
- Providing assistance with personal hygiene, such as showering, oral care, and dressing.
- Assisting residents with meals, and ensuring they are properly nourished.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Organized games and other activities to engage clients and offer mental stimulation.
- Responded promptly to requests from residents for assistance with activities of daily living.
- Participated in staff meetings and provided input on resident care plans.
- Assisted residents with daily living activities as designated in care plans.
- Performed light housekeeping duties, such as changing linens, cleaning bathrooms and dusting furniture.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Reported any concerns about resident health status to the supervisor or nurse immediately.
- Preserved patient dignity and rights and demonstrated sensitivity to cultural diversity.
- Answered patient call signals and signal lights to determine patients' needs.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Initiated interventions as directed by nursing staff during emergency situations.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our residents.
Residential Counselor
Justice Resource Institute
Lowell, MA
10.2016 - 04.2019
- Prepared meals, and assisted residents with laundry and household chores.
- Provided transportation for residents, as needed, to appointments or other activities outside the residence.
- Collaborated with community organizations and other mental health professionals to provide comprehensive care for residents.
- Participate in supporting the development of behavior interventions, collecting data, and facilitating youth progress.
- Implement strategies contained within behavior intervention plans, identified through functional behavior assessments.
- Provide training, advocacy, needs assessment, and treatment to youths and their families, with the goal of reunification and/or the reduction of long-term out-of-home placement.
- Supervise and coordinate activities of daily living for residents, including hygiene, clothing, chores, and other activities.
- Assist residents with the transition from each scheduled activity.
- Maintain a therapeutic and professional relationship with residents, and provide required supervision of students (i.e., eyesight, earshot).
- Report any instance or allegation of resident abuse to the Supervisor.
Education
High School Diploma -
Lowell High School
Lowell06-2009
Skills
- Crisis intervention
- Patient assessment
- Record keeping
- Community outreach
- Care coordination
- Behavioral therapy
- Patient advocacy
- Team collaboration
- Communication skills
- Mental health crisis response
- Cultural sensitivity
- First Aid/CPR
- Fluent in Spanish
- Behavioral health experience
Certification
- HHA
- CPR
Timeline
Recovery Specialist
Spectrum Health Systems, Inc.
09.2024 - Current
Resident Care Aide
Benchmark Senior Living
11.2020 - 02.2022
Residential Counselor
Justice Resource Institute
10.2016 - 04.2019
High School Diploma -
Lowell High School
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