Chanell Braxton
Kinder
Summary
Dynamic professional with extensive experience at Compass Behavioral Health, skilled in crisis intervention and patient assessment. Proven ability to enhance patient well-being through effective communication and compassionate care. Recognized for meticulous record-keeping and team collaboration, ensuring compliance with HIPAA regulations while fostering a supportive environment for clients.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Shipping Clerk
Boudreaux's New Drug Store
Lake Charles
04.2025 - Current
- Prepared shipping documents and labels for outgoing packages.
- Collaborated with team members to ensure timely order fulfillment.
- Assisted in tracking shipments and resolving delivery issues promptly.
- Conducted regular inventory counts to maintain stock levels accurately.
- Ensured that all outgoing items were properly labeled with correct information such as destination addresses, weight limits.
- Verified shipping documents for accuracy.
- Prepared outgoing parcels for shipment, including packing, sealing, labeling, and affixing postage.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Inspected freight containers to ensure they met safety standards prior to loading them onto trucks.
- Monitored stock levels within the warehouse and notified management when supplies needed replenishing.
Mental Health Technician
Compass Behavioral Health
Kinder
05.2023 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals and activities of daily living (ADLs) to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
- Improved patient well-being by providing compassionate care and support during their mental health journey.
- Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
- Empowered patients by setting realistic goals, encouraging personal growth, and celebrating achievements throughout the recovery process.
- Collaborated with multidisciplinary team members, contributing valuable insights to optimize patient care and outcomes.
- Participated in continuous professional development opportunities to stay current with industry trends and advance skillset.
- Communicated with clients to assess mental health needs and develop individualized treatment plans.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Charted on each patient daily.
Store Manager
Kingdom Nutrition LLC
Lake Charles
06.2021 - 11.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
- Prepared shipping documents and invoices, processed payments, and fielded clients questions.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Sealed, packed, labeled, and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
- Unpacked and examined incoming shipments to record shortages, rectify damages, and reject damaged items.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Handled day-to-day shipping and receiving.
Cashier/Hostess
Coushatta Casino Resort
Kinder
05.1995 - 04.2020
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Certified Nursing Assistant
St. Francis Nursing Home
09.1991 - 06.1995
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
- Prepared shipping documents and invoices, processed payments, and fielded clients questions.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Sealed, packed, labeled, and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
- Unpacked and examined incoming shipments to record shortages, rectify damages, and reject damaged items.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Handled day-to-day shipping and receiving.
Education
Phlebotomy Technician - Phlebotomy
Inspire Professional Solutions
103 W Thomas St Sulphur, La 7066306.2021
High School Diploma -
Oberlin High School
Oberlin1991
Skills
- De-Escalation Techniques
- Stress reduction techniques
- Behavior Management
- Clinical Documentation
- Patient Assessment
- HIPAA Requirements
- Vitals monitoring
- Employee Training
- CPR Certified
- Intake Assessment
- Nursing Assistance
- Customer service
- Team collaboration
- Time management
- Attention to detail
- Effective communication
- Accurate record keeping
- Employee training
- Safety and compliance
Certification
CPR Certification
Timeline
Shipping Clerk
Boudreaux's New Drug Store
04.2025 - Current
Mental Health Technician
Compass Behavioral Health
05.2023 - Current
Store Manager
Kingdom Nutrition LLC
06.2021 - 11.2022
Cashier/Hostess
Coushatta Casino Resort
05.1995 - 04.2020
Certified Nursing Assistant
St. Francis Nursing Home
09.1991 - 06.1995
Phlebotomy Technician - Phlebotomy
Inspire Professional Solutions
High School Diploma -
Oberlin High School