Strive to be an Empathetic Care Worker with a sensitive and compassionate approach that builds trust, while stimulating the lifestyle of unique clients'. Offering enhanced care with a flexible learning approach for each individual. Experience in most in-home settings providing meaningful encouragement to individuals through physical and emotional support while stimulating growth and build long lasting positive relationships.
Skills
Strong organizational skills
Ability to move fluidly between tasks
Dependable and flexible
Adaptable
Able to maintain positive attitude in stressful work environment
Detail oriented
Oral and written communication
Proficient in Microsoft Word, PowerPoint, Excel, and Outlook applications
Customer/Client Relation
Monitoring vital signs
Ambulation assistance
Schedule management
Documenting and reporting
Inventory control
Payment collections
Work History
Home Care Aid
Home Based Employment
North Little Rock, AR
09.2018 - Current
Travel to clients' homes to complete healthcare services and promote continuity of care.
Improve clients' daily living experience by providing personal care, alongside meal preparation.
Perform light housekeeping tasks as needed, creating clean and comfortable environments for clients to thrive in.
Encourage client to participate in safe physical activity to help boost mood and improve overall wellness.
Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
Monitor clients' health by performing routine pulse, temperature and blood pressure checks.
Monitor clients' medication consumption according to prescribed schedules, ensuring proper dosages were taken on time.
Report any unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Regularly participated in ongoing training sessions which contributed towards staying updated on relevant industry trends leading to improved performance.
Delivery Driver
Advance Auto Parts
4141 John F. Kennedy Blvd. North Little Rock, AR
07.2017 - 01.2018
Delivered parts to customer doorsteps and business offices.
Increased customer satisfaction by ensuring timely and accurate parts delivery to various locations.
Maintained, cleaned, and organized store environment, enhancing customers overall shopping experience.
Facilitated efficient restocking processes during peak hours to minimize out-of-stock occurrences on sales floor.
Assisted in training new Parts Delivery Drivers on company policies, procedures, and safety standards.
Provided exceptional customer service at each point of contact during delivery processes, while addressing concerns and answering questions as needed.
Kept meticulous records of deliveries. This included invoices, delivery confirmations, and any other required documentation to ensure %100 accuracy in all tracking and billing processes.
Patient Care Assistant
CareLink
West 4th Street North Little Rock, AR
12.2016 - 06.2017
Provided skilled personal care assistance such as bathing, grooming, dressing, toileting support which enhanced hygiene levels for clients.
Prepared tasty, nourishing meals for patients to promote better nutrition.
Provided companionship to client, fostering positive relationships and emotional wellbeing.
Monitored daily medication schedules for client, ensuring proper adherence to prescribed treatments.
Promoted mental stimulation by engaging clients in meaningful conversations and recreational activities tailored to their interests.
Deli/Bakery Associate
Kroger Marketplace
16105 Chenal Parkway Little Rock AR, 72222
11.2015 - 11.2016
Greeted customers while providing excellent deli/bakery service. Always done with dignity and respect, creating warm, and friendly experiences to everyday customers.
Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Boosted customer trust in food safety standards by maintaining visibly clean and well-organized dining areas.
Operated cash register accurately, managing 30 or more transactions efficiently, while providing excellent customer friendly service.
Organized special events promoting appetizers, desserts, and special menu items.
Cashier/Sales & Activation Specialist
Budget Mobile
1608 S. University Avenue Little Rock AR 72204
06.2013 - 08.2015
Opened doors on time. Warmly greeting patrons. Offering assistance in locating needed devices.
Assisted customers in setting up new devices, ensuring optimal performance and user satisfaction.
Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
Served as reliable point of contact for customers seeking returns, ensuring timely communication of all concerns.
Handled cash transactions with 100% accuracy. Balancing registers at end of each shift to maintain financial accountability.
Education
CCMA Graduate - Certified Clinical Medical Assistant
AECC CAREER SCHOOL-Continuing Education Department
300 S. Spring St. Ste 300 Little Rock AR, 72201
12.2023
Certification
NHA Medical Assistant (CCMA) Certification - National Healthcareer Association | National Certified Clinical Medical Assistant | December 2023
Certificate Of Achievement | Business Skills Training Program | Microsoft PowerPoint | March 2021
Arkansas Employment Career Center: 300 S. Spring St. STE 300 Little Rock, AR 72201
Certificate Of Achievement | Business Skills Training Program | Outlook | March 2021
Arkansas Employment Career Center: 300 S. Spring St. STE 300 Little Rock, AR 72201
Certificate of Achievement | Business Skills Training Program | Microsoft Excel 365, Level I | April 2021
Arkansas Employment Career Center: 300 S. Spring St. STE 300 Little Rock, AR 72201