Chanell Larvadain
Houston,TX
Summary
Compassionate, trustworthy and client-focused. Reliable, punctual and works well under pressure. Require minimal supervision and continually seek ways to improve processes, accuracy, service levels and efficiency.
Overview
2027
2027
years of professional experience
Work History
Production Worker
Toyo Solar
Houston, TX
06.2025 - 05.2026
- Operated machinery and equipment to produce quality products efficiently.
- Monitored production processes to ensure adherence to safety and quality standards.
- Trained new employees on operational procedures and safety protocols.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
Customer Service Representative
Teleperformance
Houston, TX
2022 - 2024
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Utilized CRM software to track and manage customer interactions efficiently.
- Collaborated with team members to enhance service delivery and customer satisfaction.
- Implemented feedback loops to improve response times and service quality initiatives.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Administrative Assistant
Life Savers ER
Houston, TX
07.2019 - 02.2021
- Stepped in to answer phone calls and assist with other office duties during periods of heavy workflow.
- Reviewed claims and accurately input into company database.
- Input 50-65 claims per day as requested by quota.
- Verified Commercial and Government Insurance.
- Collected copays and deductibles.
Education
Diploma - undefined
Star Academy
01.2015
Skills
- Customer-oriented
- Dedicated team player
- Friendly and helpful
- Data Entry and Order Processing
ADDITIONAL
- Good communication and organizational skills
- Ability to take the initiative and react quickly in the emergency
Timeline
Production Worker
Toyo Solar
06.2025 - 05.2026
Administrative Assistant
Life Savers ER
07.2019 - 02.2021
Diploma - undefined
Star Academy
Customer Service Representative
Teleperformance
2022 - 2024