Chanell Pingrey
Dallas, Texas, United States,Texas
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
10
10
years of professional experience
3
3
Certification
Work History
Manager of Operations
Habitat for Humanity
Dallas, TX
03.2017 - Current
- Hired and onboarded team members to meet immediate and expected demand.
- Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
- Reviewed production costs and product quality and modified inventory control programs to maintain and enhance annual business plan.
- Established and maintained positive working relationships with community organizations, acting as corporate representative at meetings and events.
Administrator Of Concierge And Client Satisfaction
Lovefield Airport
Dallas, TX
02.2022 - 05.2023
- Managed day-to-day operations, driving quality standards and meeting customer expectations.
- Promoted teamwork and quality service through daily communication and coordination with other departments.
- Established and implemented programs and service guidelines, fostering ultimate guest experience.
- Trained and mentored specialists in application of soft skills, guest recovery strategies and performance optimization techniques.
- Collaborated with event coordinators to organize meetings and special events.
- Recorded guest issues in response tracking system to monitor resolution and schedule follow-up.
Account Acquisitions Director
Modern Brokers Of America
Dallas, TX
01.2021 - 05.2022
- Implemented sales programs by developing field sales action plans.
- Conceptualized and executed innovative strategies to promote products in assigned territory.
- Built relationships with customers and industry professionals to establish long-term business growth.
Education
Associates General Studies - Biochemistry And Chemical Engineering
T.C.M.T.
Dallas, TX10.2011
Skills
- Maintaining Compliance
- Solutions Development
- Business Process Re-Engineering
- Multi-Unit Operations Management
- Staff Scheduling
- Customer Service Management
- Recruitment and Hiring
- Management Team Building
- Focus and Follow-Through
- Sales Tracking
- Workflow Optimization
- Process Improvement Strategies
- Goal Setting
- Assignment Delegation
- Department Oversight
Certification
- Certified First Responder (CFR)
- Senior Food Handler Certification - 2023
- Certified Public Notary
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The ones who are crazy enough to think they can change the world, are the ones that do.
Steve Jobs
Timeline
Administrator Of Concierge And Client Satisfaction
Lovefield Airport
02.2022 - 05.2023
Account Acquisitions Director
Modern Brokers Of America
01.2021 - 05.2022
Manager of Operations
Habitat for Humanity
03.2017 - Current
Associates General Studies - Biochemistry And Chemical Engineering
T.C.M.T.
Similar Profiles
Kimberly StokesKimberly Stokes
Non-Profit CFO at Habitat for Humanity of Smith CountyNon-Profit CFO at Habitat for Humanity of Smith County
Nathan Fokes-ElNathan Fokes-El
Student Volunteer at Habitat for HumanityStudent Volunteer at Habitat for Humanity
Samantha RiceSamantha Rice
Store Assistant at Habitat for Humanity RestoreStore Assistant at Habitat for Humanity Restore
Ziarell SibertZiarell Sibert
Volunteer at Habitat for HumanityVolunteer at Habitat for Humanity
Brittany StarkBrittany Stark
Clinical Manager at Brightline Mental HealthClinical Manager at Brightline Mental Health