Chanell Sourp
Glendale,AZ
Summary
Knowledgeable Financial Aid Specialist Team Lead familiar with different systems and related regulatory policies. Highly organized and proactive with a strong work ethic and understanding of documentation requirements and processes. Looking for a dynamic role in a fast-paced environment.
Overview
18
18
years of professional experience
Work History
Financial Aid Specialist Lead
Grand Canyon Education
Phoenix , AZ
07.2012 - Current
- Created new processes or revised existing ones in order to increase efficiency in the department.
- Processed Return of Title IV calculations in Anthology Legacy and Standard.
- Reviewed the Department of Education Knowledge Handbook for compliance updates.
- Processed Leave of Absences for students while complying with the Education Department policies.
- Assisted with the preparation of game plans and strategies.
- Participated in regular meetings to address issues and identify and implement improvements.
- Completed trainings to help individuals learn company policies and procedures and job tasks.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Worked with the Quality Assurance Team to review files for accuracy.
- Completed Federal Compliance Audits by reviewing files and providing to the auditors.
- Adhered to Department of Education guidelines with all processing actions.
- Developed macros in Microsoft Excel and maintained for calculations.
- Assisted in developing business rules for automation using Anthology and Dynamics.
- Assisted in Anthology upgrade testings in the QA and Production environments.
Financial Aid Analyst
Anthem College
Phoenix , AZ
06.2006 - 07.2012
- Participated in regular meetings with management to assess and address issues and identify and implement improvements.
- Performed quality assurance to confirm accuracy.
- Processed Return of Title IV aid by adhering to the Department of Education policies.
- Created and maintained Excel forms for calculations using formulas.
- Completed Federal Compliance Audits by reviewing files and providing to the auditors.
Education
Some College (No Degree) - Criminal Justice
Grand Canyon University
Phoenix, AZSkills
- Process documentation
- Application processes
- Performance monitoring
- Coaching and Mentoring
- Quality Control
- Audit Support
- Analytical thinking
- Time management abilities
- Effective communication
- Multitasking
- Microsoft Excel
- Regulatory understanding
Timeline
Financial Aid Specialist Lead
Grand Canyon Education
07.2012 - Current
Financial Aid Analyst
Anthem College
06.2006 - 07.2012
Some College (No Degree) - Criminal Justice
Grand Canyon University
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