Chanelle Andrews
Garden City,KS
Summary
Hello! To briefly sum up some of my background. I have worked in veterinary medicine for the past three years. I started as a client service representative at VCA Front Range Animal Hospital in Monument Co. Loved working there then got a job at our local animal hospital when I moved back home. The vet I currently work for is a mixed practice so we work with large and small animals! I am used to a fast paced environment that includes scheduling, answering a high volume of phone calls, checking people out, and generally helping to keep things organized and running smoothly.
Overview
14
14
years of professional experience
Work History
Receptionist
Animal Hospital
04.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Handled cash transactions and maintained sales and payments records accurately.
Receptionist
VCA Front Range Animal Hospital
03.2021 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Managed multiple tasks and met time-sensitive deadlines.
- Collected payments, processed transactions and updated relevant records.
Ranch Hand
Andrews Farm And Ranch
05.2010 - 03.2021
- Herded livestock using horses or ranch ATVs.
- Maintained equipment and ranch structures.
- Cared for livestock by regularly feeding and inspecting for illness and injuries.
- Kept grounds clean and orderly by monitoring and repairing fences.
- Cared for animals by feeding, watering,
- Assisted in birthing of new calves and other livestock.
- Treatment minor horse injuries.
- Prepared horses for specific competitions or tasks.
- Scheduled farrier and vet appointments regularly.
Education
Agribusiness - AGrig
Garden City Community College
Garden City, KS05.2021
Skills
- Customer Service
- Customer and Client Relations
- Accounting Techniques
- Verbal and Written Communication
- Animal Maintenance
- Animal Nutrition
- Telephone Skills
- Greet Guests
- Visitor Check-In
- Appointment Scheduling Software
- Performing Preventive Maintenance
Timeline
Receptionist
Animal Hospital
04.2022 - Current
Receptionist
VCA Front Range Animal Hospital
03.2021 - 04.2022
Ranch Hand
Andrews Farm And Ranch
05.2010 - 03.2021
Agribusiness - AGrig
Garden City Community College
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