Summary
Overview
Work History
Education
Skills
Experience Highlights
Certification
Languages
Timeline
Generic

Chanelle Rogers

Chattanooga

Summary

To obtain a position that will allow for expansion and utilization of my education and life experiences.

Customer Service oriented and computer-savvy professional with strong interpersonal skills and a lifelong focus on supporting and helping others.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Rural Mail Carrier

USPS, United States Postal Service
03.2025 - Current
  • Developed strong relationships with rural customers through consistent communication and exceptional service quality.
  • Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
  • Achieved high levels of accuracy in mail sorting and delivery by consistently double-checking addresses and package labels.
  • Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
  • Followed safety protocols and regulations while driving, upholding professional service reputation.

House Manager

Orange Grove Center
03.2023 - 02.2025

In this role I managed a house of 6 guys with disabilities I took care of every day needs for them fixing 3 meals a day, Doctor AppoAppointments ,managed money,grocery and clothing shopping, and personal hygiene I also staffed my house with 5 employees

Dispatcher Specialist

Verida
03.2020 - 04.2023

I Dispatched out non emergency trips to doctor appointments and pharmacy runs I also Scheduled and book non emergency trips. Troubleshooting problems

Pharmacy Technician

Walgreens
12.2018 - 04.2020
  • Assisting a licensed pharmacist in the preparation of prescriptions to be dispensed.
  • Procures, prepares, packages, and distributes medications and pharmaceutical supplies.
  • Performs restocking of automated dispensing systems and documents all information required for Quality Control purposes, as assigned.
  • Returns to stock and documents all medications not dispensed.
  • Orders, maintains & organizes appropriate inventory to support dispensing activities.
  • Assists in orientation of newly hired technicians, as assigned.
  • Answers incoming telephone calls and electronic messages from facility staff and medical providers.
  • Make follow-up calls to patients.
  • Take refill orders.
  • Responds to customers in a timely manner.
  • Assists with operational support functions.
  • Accurately posts patients medication charges and credits of each charge.
  • Enters data into an electronic database; ensures accuracy and timeliness of required data entry.
  • Performs third-party insurance adjudication on applicable prescription orders.
  • Ensures that correct billing codes and comments are present on applicable prescription orders.
  • Performs cashiering functions when needed.

Administrative Assistant

Kids Korner
05.2012 - 11.2018
  • Assist the Owner with planning, managing, marketing, financial operations, and facilitating a childcare program.
  • Ensure full compliance with corporate policies as well as federal, state, and company standards, regulations, and requirements including licensing, safety, and sanitation.
  • Develop open lines of communication with staff, parents, and children.
  • Collected payments and presented financial policies to parents.
  • Maintained inventory and purchase materials, equipment, and supplies.
  • Managing Office Supplies, Scheduling Appointments, And Maintaining Records.

Sales Associate/Customer Service Rep

Boost Mobile
03.2015 - 01.2017

Education

Associates of Science Degree -

Hiwassee College
Madisonville, TN

Skills

  • Microsoft Office
  • Calendar management
  • Data entry
  • Customer service
  • Attention to detail
  • Communication
  • Insurance billing
  • Database management
  • Compliance
  • Load balancing
  • Observation
  • Prioritization
  • Scheduling flexibility
  • Sorting mail
  • Vehicle inspection
  • Address verification
  • Mail-sorting and delivery sequence
  • Teamwork
  • Problem-solving
  • Time management
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Critical thinking
  • Excellent communication
  • Decision-making
  • Professionalism
  • Record keeping
  • First Aid/CPR
  • Hospitality and accommodation
  • Mileage documentation

Experience Highlights

Assist the Owner with planning, managing, marketing, financial operations, and facilitating a childcare program., Ensure full compliance with corporate policies as well as federal, state, and company standards, regulations, and requirements including licensing, safety, and sanitation., Develop open lines of communication with staff, parents, and children. Collected payments and presented financial policies to parents., Maintained inventory and purchase materials, equipment, and supplies., Managing Office Supplies, Scheduling Appointments, And Maintaining Records, Assisting a licensed pharmacist in the preparation of prescriptions to be dispensed. Procures, prepares, packages, and distributes medications and pharmaceutical supplies., Performs restocking of automated dispensing systems and documents all information required for Quality Control purposes, as assigned., Returns to stock and documents all medications not dispensed. Orders, maintains & organizes appropriate inventory to support dispensing activities. Assists in orientation of newly hired technicians, as assigned., Answers incoming telephone calls and electronic messages from facility staff and medical providers. Make follow-up calls to patients Take refill orders., Responds to customers in a timely manner. Assists with operational support functions., Accurately posts patients medication charges and credits of each charge. Enters data into an electronic database; ensures accuracy and timeliness of required data entry., Performs third-party insurance adjudication on applicable prescription orders. Ensures that correct billing codes and comments are present on applicable prescription orders., Performs cashiering functions when needed.

Certification

  • Pharmacy Technician License - (2018-Present)

Languages

English

Timeline

Rural Mail Carrier

USPS, United States Postal Service
03.2025 - Current

House Manager

Orange Grove Center
03.2023 - 02.2025

Dispatcher Specialist

Verida
03.2020 - 04.2023

Pharmacy Technician

Walgreens
12.2018 - 04.2020

Sales Associate/Customer Service Rep

Boost Mobile
03.2015 - 01.2017

Administrative Assistant

Kids Korner
05.2012 - 11.2018

Associates of Science Degree -

Hiwassee College