I am an experienced admissions professional with a strong background in sourcing clients through outside referrals, conducting pre-assessments, and performing in-person intakes with empathy and efficiency. I am proficient in verifying insurance benefits, and navigating coverage requirements to ensure smooth admissions processes. Very skilled in building and maintaining relationships with external treatment centers, fostering ongoing referral networks, and collaborative partnerships. I am also adept at managing multiple aspects of the intake process while providing compassionate, client-centered support.
Experienced in conducting pre-assessments and managing client intakes with professionalism and empathy. Skilled in verifying insurance coverage, running benefit checks, and coordinating care by networking with external facilities. Adept at streamlining admission processes while ensuring compliance with confidentiality and documentation standards.
As a group facilitator, I led psychoeducational groups for both substance use disorders (SUD) and mental heath (MH) populations, creating a safe and structured environment for client engagement. I utilized a variety of methods, including cognitive-behavioral techniques, expressive activities, process discussions, and an educational curriculum, to support learning, insight, and skill building. My approach was flexible and client-centered, adapting content to meet the unique needs of a diverse group members
As a case manager, I brought a client- centered and compassionate approach to care coordination. I am skilled in assessing client needs, developing individualized care plans, and connecting individuals with appropriate resources and services. I communicated effectively with clients, families, and providers, and consistently advocated for client wellbeing, I maintained strong organizational skills and extensive knowledge of community systems, ensuring follow-through to provide consistent, high quality support. I upheld professional boundaries and confidentiality, working with empathy, cultural awareness, and a focus on empowering clients toward independence and long term stability.
* Client intake and insurance verification
*Care coordination
* Psychoeducational facilitation
*Strong organization
*Client relations
*Medical admissions processes
*Data verification
*RADT
*CPR Certified
*Naltrexone trained