Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chanelle Taylor

Raytown,MO

Summary

Compassionate, determined, and, most importantly, empathetic healthcare worker dedicated to supporting patients with 20 years of experience in the medical field. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant /Patient Care Technician

Shiftkey
03.2019 - Current
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Supported patient admissions, discharges, and transfers to promote team productivity.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs

Phlebotomy Team Lead/Coordinator

Adecco Staffing Agency
06.2020 - 02.2023
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Provided guidance and support to laboratory personnel.
  • Verified patients' identification for proper sample collection.
  • Entered data, generated reports, and produced tracking documents.
  • Coached employees through day-to-day work and complex problems.
  • Managed company schedule to coordinate calendar and arrange travel.
  • Handled incoming and outgoing shipping and receiving activities.
  • Tracked records, filed documents and maintained communication between clients to manage office activities.
  • Kept high average of performance evaluations.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Tracked collected specimens by initialing, dating, and noting times of collection.

Patient Care Technician/Phlebotomist

Lee's Summit Medical Center
12.2018 - 08.2020
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Organized and replenished unit supplies to maintain team readiness for expected demands.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Collected and transported specimens to prepare for lab testing.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.

Phlebotomy Team Lead

Stover Medical
08.2014 - 12.2018
  • Packaged and shipped specimens to central lab daily.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Assisted in training and onboarding new phlebotomists.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.

Patient Care Technician

Truman Medical Center Lakewood
03.2009 - 08.2014
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Documented patient information and care activities in electronic health record.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Followed directions of licensed nurses to administer medications and treatments.

Patient Care Technician

St Lukes Hospital
04.2005 - 08.2010
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Transported patients between rooms and appointments or testing locations.
  • Documented patient information and care activities in electronic health record.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.

Education

No Degree - Certified Nursing Assistant Certificate

Penn Valley Community College
Kansas City, United States
06.2003

High School Diploma -

Hickman Mills High School
Kansas City, United States
06.1991

Skills

  • Time Management
  • Active Listening
  • Task Prioritization
  • Problem-Solving
  • First Aid/CPR
  • Excellent Communication
  • Teamwork and Collaboration
  • Critical Thinking
  • Troubleshooting
  • Calm Under Pressure
  • Computer Skills

Certification

  • Certified Nurse Assistant (CNA)
  • BLS (basic life support) certified
  • CMT - Certified Medication Technician

Timeline

Phlebotomy Team Lead/Coordinator

Adecco Staffing Agency
06.2020 - 02.2023

Certified Nursing Assistant /Patient Care Technician

Shiftkey
03.2019 - Current

Patient Care Technician/Phlebotomist

Lee's Summit Medical Center
12.2018 - 08.2020

Phlebotomy Team Lead

Stover Medical
08.2014 - 12.2018

Patient Care Technician

Truman Medical Center Lakewood
03.2009 - 08.2014

Patient Care Technician

St Lukes Hospital
04.2005 - 08.2010

No Degree - Certified Nursing Assistant Certificate

Penn Valley Community College

High School Diploma -

Hickman Mills High School

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Chanelle Taylor