Dedicated and outgoing customer service and Notary Public professional with experience overseeing multiple tasks and managing employees successfully. Hardworking and committed to providing outstanding customer service and assistance with over 25 years experience.
Overview
32
32
years of professional experience
Work History
Office Manager
A Better Surface
10.1998 - Current
Maintained computer and physical filing systems.
Created, maintained and updated filing systems for paper and electronic documents.
Updated reports, managed accounts, and generated reports for company database.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Established team priorities, maintained schedules for field technicians and monitored performance.
Mobile Notary Public
Owner | White Quill Black Ink Notary
06.2003 - Current
Increased client satisfaction by providing efficient and accurate notary services for various documents.
Ensured compliance with state regulations through meticulous attention to detail in reviewing and verifying signer identification.
Managed appointment scheduling, resulting in timely service for clients and optimal use of work hours.
Built a strong network of professional contacts, leading to repeat business and referral opportunities.
Maintained strict confidentiality with sensitive client information, fostering trust and long-lasting professional relationships.
Streamlined document preparation process, reducing errors and efficiently completing signings within designated time frames.
Stayed current on industry developments through continuous learning initiatives such as attending conferences or workshops, improving the quality of provided services.
Collaborated with title companies, attorneys, lenders, real estate agents, providing seamless coordination during closings transactions.
Prepared error-free loan packages for mortgage refinancing transactions that led to successful funding without delays or complications.
Checked client identification to maintain compliance with state legal requirements.
Administered oath to document signers to obtain affirmation of truth.
Updated journal with names and dates for permanent record.
Certified and attested power of attorney documents, acknowledgements and deeds.
Children and Family Photographer
Owner | Harps And Fire Photography
02.2012 - 12.2020
Digitally edited photos to enhance appearance.
Took photos from different angles and perspectives to capture perfect images.
Edited, toned, captioned, and uploaded photographs for publication.
Photographed high-quality images for various print and digital projects.
Planned and prepared for on-location and studio shoots.
Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
Offered image proofs to help clients choose best photos from shoot.
Continuously improved technical skills by staying updated on industry trends and new equipment.
Developed strong relationships with clients through clear communication and professionalism.
Selected and set up appropriate props, backdrops, and lighting.
Utilized various types of camera equipment to capture best possible shots.
Facilitated printing of images for client's portfolio.
Bartender
Holiday Inn
04.2002 - 12.2002
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Obtained cash bank and stocked service bar to prepare for operation.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Explained daily specials and beverage promotions to exceed daily sales goals.
Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Kept bar stocked with liquors, juices and garnishes for drinks.
Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
Preschool Teacher
Smarty Pants Preschool
09.1997 - 09.1998
Developed weekly lesson plans and activities to engage children and promote learning.
Established positive communication with parents in daily conversation and formal conferences.
Maintained organized, fun and interactive classroom to help children feel safe.
Gave one-on-one attention to children while maintaining overall focus on entire group.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
Massage Therapist
Cheeley Chiropractic, LLC.
08.1997 - 08.1998
Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Assessed medical histories and conditions of clients to determine contraindications to massage services.
Researched new techniques to stay up to date with trends and developments in massage therapy industry.
Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Preschool Teacher
KinderCare Learning Centers
01.1996 - 06.1996
Developed weekly lesson plans and activities to engage children and promote learning.
Established positive communication with parents in daily conversation and formal conferences.
Maintained organized, fun and interactive classroom to help children feel safe.
Gave one-on-one attention to children while maintaining overall focus on entire group.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Preschool Teacher
La Petite Academy Inc.
11.1993 - 12.1994
Developed weekly lesson plans and activities to engage children and promote learning.
Enhanced student reading skills by implementing engaging literacy activities and utilizing age-appropriate books.
Established positive communication with parents in daily conversation and formal conferences.
Maintained organized, fun and interactive classroom to help children feel safe.
Gave one-on-one attention to children while maintaining overall focus on entire group.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Educated students in foundational concepts such as shapes, numbers, and letters.
Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
Hostess
Seafood Restaurant
02.1992 - 08.1993
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Answered customer questions about hours, seating, and menu information.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Monitored seating area and checked restrooms regularly to keep spotless.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
Relayed guest comments or suggestions to manager on duty for further action.