Chanel M. Martin
San Diego,USA
Summary
Outstanding bartender and refined hospitality professional with over six years of hosting, serving, and cocktail service experience in premier hotels and restaurants. Following years in impactful leadership roles in nonprofit and corporate sectors, now eager to bring this expanded skillset back to hospitality to offer impeccable guest experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cocktail Server – Rooftop & VIP Lounge
LondonHouse Chicago (Curio Collection by Hilton)
01.2018 - 10.2019
- Delivered high-end cocktail service at one of Chicago’s top rooftop venues, known for its skyline views and elite clientele.
- Executed efficient, polished service during peak hours and private events while maintaining attentiveness and rapport with each guest.
- Assisted in lounge activations, bottle service, and table management during seasonal events, VIP and corporate buyouts.
VIP Cocktail Server
Nico Osteria – Thompson Hotel
01.2016 - 02.2019
- Delivered service with precision in bar and formal dining room in the renowned, Italian seafood, Michelin Bib Gourmand-awarded restaurant.
- Mastered detailed knowledge of daily evolving menus and curated wine list of 200+ selections, providing guests with pairing suggestions and refined tableside service.
- Efficient communication and teamwork with back servers to render pristine, multi-table service under pressure, while upholding luxury hospitality standards for VIP and high-profile guests.
Education
Associate of Science -
Olive Harvey College
Chicago, ILAyurveda Wellness Educator - Holistic Medicine
SCUHS
Whittier, CA11-2024
Skills
- Skilled in cultivating personalized guest experiences that create lasting impressions
- Values communication, anticipates need, and identifies opportunities to turn guests’ challenges into impactful experiences
- Familiar with industry-level sanitation standards and service safety
- Attuned to nuances of team dynamics, and thrives in “all hands on deck”, collaborative environments
- Grounded and balanced in fast-paced environments, multitask without foregoing service for speed
Certification
- California Responsible Beverage Service (RBS) – Valid through 2027
- California Food Manager Certificate – Valid through 2028
Languages
French
Professional Working
Timeline
Cocktail Server – Rooftop & VIP Lounge
LondonHouse Chicago (Curio Collection by Hilton)
01.2018 - 10.2019
VIP Cocktail Server
Nico Osteria – Thompson Hotel
01.2016 - 02.2019
Associate of Science -
Olive Harvey College
Ayurveda Wellness Educator - Holistic Medicine
SCUHS
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