CHANELY VALE
Miami,FL
Summary
Energetic professional in hospitality management, known for high productivity and efficiency in task completion. Possess specialized skills in customer service, conflict resolution, and time management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Hostess
Kaseya Center
Miami, FL
12.2024 - Current
- Implemented high-level dining amenities to generate satisfaction.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Delivered VIP bottle service in upscale environment, catering to large guest parties and celebrity clientele.
Server
Hooters
Hialeah, FL
02.2023 - 11.2024
- Started in February 2023 as a Hostess and Server.
- Eventually got promoted as a Bartender and worked my way up to become a Hooter Calendar Girl.
- Provided excellent customer service to ensure satisfaction.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Education
Radiology
Miami Dade College
Miami, FLSkills
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Cleanliness standards
- Cash handling
- Guest engagement
- Customer service
- Safe food handling
- Menu memorization
- Food running
- Team collaboration
- Performance improvement
- Order accuracy
- Table bussing
- Guest seating
- Bottle service
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Hostess
Kaseya Center
12.2024 - Current
Server
Hooters
02.2023 - 11.2024
Radiology
Miami Dade College