Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chanessa Lewis

Dallas,TX

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationship to increase profitability and drive business results.

Overview

13
13
years of professional experience

Work History

Customer Service Representative

McKesson
Irving, TX
11.2022 - 03.2024
  • Made outbound callas to plan insurance,pharmacies and healthcare providers for determination of patients prior authorization.
  • Answered inbound calls or made calls to patients to place medication order from bayer us patient assistant foundation.
  • Provide benefits investigation to plan insurance for patients.

Customer Service Representative

APPS-Dallas Service Center
Dallas, Texas
04.2017 - 11.2022
  • Train new employee for life insurance companies such as SBLI, Nationwide,Transamerica,Thrivent and Minnesota Life.
  • Answered inbound or made outbound calls to applicants to interview them for their life insurance policy.
  • Make final archive as a quality review specialist.

Assembly Worker

Mary Kay Cosmetics Ltd
Dallas, TX
12.2015 - 08.2016
  • Follow detailed assembly instructions, process and procedures.
  • Completed assigned task quickly to decrease production time.
  • Identified machinery malfunction by performing troubleshooting tasks.

Machine Operator

Galt Medical
Garland, TX
06.2014 - 03.2015
  • Calibrated, tested and adjusted machine setting or controls in preparation for production.
  • Made sure that products were produced on time and are of good quality.
  • Complied with company OSHA safety rules and regulation.

Sales Associate

The Limited
Dallas, TX
07.2011 - 12.2012
  • Processed products and returns.
  • Help customers locate products and check store system for merchandise and at other sites.
  • Prepared merchandise for sales floor by pricing and tagging.

Education

High School Diploma -

South Plantation High School
Plantation, FL
06.2008

Bachelor of Arts -

The Art Institute of Dallas
Dallas, TX

Skills

  • Staff Training
  • Computer proficiency
  • Attention to details
  • Critical thinking and multi-tasking

Timeline

Customer Service Representative

McKesson
11.2022 - 03.2024

Customer Service Representative

APPS-Dallas Service Center
04.2017 - 11.2022

Assembly Worker

Mary Kay Cosmetics Ltd
12.2015 - 08.2016

Machine Operator

Galt Medical
06.2014 - 03.2015

Sales Associate

The Limited
07.2011 - 12.2012

High School Diploma -

South Plantation High School

Bachelor of Arts -

The Art Institute of Dallas

Similar Profiles

CREATE PROFILE
Chanessa Lewis