Chaney Martinez
Boyd
Summary
Dynamic and detail-oriented professional with extensive experience at DHL, excelling in data entry and workflow coordination. Proven leadership skills foster collaboration and enhance team performance. Adept at problem-solving and maintaining accuracy in operations, consistently improving efficiency. Committed to creating organized and productive work environments.
Overview
6
6
years of professional experience
Work History
IC Clerk Coordinator
DHL
Fort Worth
09.2024 - Current
- Handled data entry tasks using company-specific software efficiently.
- Supported team members by distributing tasks and maintaining workflow balance.
- Maintained cleanliness of the workspace to promote a professional environment.
- Verified accuracy of all paperwork prior to submission for processing.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Operated photocopiers and scanners, and personal computers.
- Trained staff members to perform work activities and use computer applications.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Bonded Operations Clerk
DHL
Fort Worth
08.2020 - 12.2022
- Processed incoming and outgoing shipments efficiently to maintain workflow.
- Managed inventory records using warehouse management software for accuracy.
- Coordinated with team members to ensure timely order fulfillment and delivery.
- Collaborated with cross-functional teams to optimize operational processes continually.
- Maintained filing system for all operations documents and reports.
- Performed data entry tasks for order processing, shipping and billing activities.
- Processed customer orders and invoices, ensuring accuracy of information.
- Responded promptly to customer requests via email or phone in a professional manner.
- Coordinated shipments with freight carriers and provided tracking information to customers.
- Investigated discrepancies between customer orders and actual deliveries received.
- Implemented strategies to improve efficiency of daily operations activities.
- Assisted in training new employees on company policies and procedures.
Customer Service Cashier
Walmart
Haslet
06.2019 - 08.2020
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and provided excellent service.
- Managed cash drawer, ensuring accuracy during shifts.
- Handled returns and exchanges according to store policy.
- Maintained cleanliness and organization of checkout area.
- Collaborated with team members to improve customer satisfaction.
- Trained new cashiers on procedures and best practices.
- Resolved customer complaints in a professional manner.
- Greeted customers and provided friendly customer service.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Complied with all health and safety regulations while performing job duties.
Education
High School Diploma -
North West High School
Justin, TX05-2020
Skills
- Data entry
- Filing systems
- Workflow coordination
- Effective communication
- Problem solving
- Attention to detail
- Leadership skills
- Cross-functional collaboration
Languages
ASL
Limited
Timeline
IC Clerk Coordinator
DHL
09.2024 - Current
Bonded Operations Clerk
DHL
08.2020 - 12.2022
Customer Service Cashier
Walmart
06.2019 - 08.2020
High School Diploma -
North West High School