Chang-Yuan Yu
Irvine,CA
Summary
Detail-oriented professional with significant experience in project coordination, operations, and information management. Experienced in meeting deadlines, maintaining an organized workflow, and providing quality customer service. Korean, English, and Chinese language skills. Self-motivated and adaptable, with early exposure to team-based collaboration.
Overview
2
2
year of professional experience
Work History
Lifeguard
Lotte City Hotel Jeju
Jeju, South Korea
06.2025 - 08.2025
- Monitored pool area to ensure guest safety and compliance with hotel regulations.
- Responded to emergencies with first aid and rescue assistance.
- Oversaw swimmers to maintain safety in the pool environment.
- Cleaned, brushed, and vacuumed pool to uphold cleanliness standards.
- Utilized training and medical supplies to examine injuries and administer first aid.
- Conducted frequent inspections and minor repairs on equipment for optimal functioning.
- Welcomed guests at the pool front desk, explaining usage policies in English, Korean, and Chinese.
- Tracked towel counts and guest numbers daily using Google Sheets for reporting.
Server
GukBin Chinese Restaurant
Jeju, South Korea
06.2024 - 08.2024
- Delivered prompt food and beverage service to enhance guest satisfaction.
- Accurately processed customer orders to ensure efficiency.
- Maintained cleanliness of dining area, including tables and floors.
- Arranged place settings with clean linens and tableware for incoming guests.
- Set up tables between patrons to minimize wait times.
- Utilized Excel to track daily customer visits for operational insights.
- Completed thorough cleaning duties, including vacuuming and tidying server stations.
Education
Bachelor of Arts - Business Administration
University of California, Irvine
Irvine, CA06-2029
Skills
- Customer service
- Conflict resolution
- Project management
- Google Sheets
- Team collaboration
- Time management
- Bilingual communication
- Energetic and enthusiastic
Languages
English
Proficient (C2)
C2
Korean
Proficient (C2)
C2
Chinese (Mandarin)
Intermediate (B1)
B1
Timeline
Lifeguard
Lotte City Hotel Jeju
06.2025 - 08.2025
Server
GukBin Chinese Restaurant
06.2024 - 08.2024
Bachelor of Arts - Business Administration
University of California, Irvine