Chani Spear

Work History

Bartender

The Artisan by GST

01.2025 - Current

Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
Contributed to event success, planning beverage menus and efficiently serving large groups.
Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
Boosted beverage sales, designing and promoting range of signature cocktails.
Developed loyal clientele by engaging in friendly conversations and providing exceptional service.

Bartender

Retro Arcade

09.2024 - Current

Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
Efficiently handled cash transactions and accurately processed payments using POS system
Collaborated with kitchen staff to ensure timely delivery of food orders for customers seated at the bar
Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs
Resolved customer complaints promptly and effectively to maintain high levels of satisfaction

Founder/Owner

JSSCo LLC

07.2023 - Current

Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to eliminate daily germs and keep families healthy.
Checked and changed linens and washed and dried dishes to maintain orderly homes.
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Interacted pleasantly with clients and guests when performing daily duties.
Checked inventory for required supplies and made lists for needed cleaning products.
Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Integrated process improvements to increase overall workflow.
Directed and led employees, supervising activities to drive productivity and efficiency.
Fostered positive employee relationships through effective communication, training and development coaching.
Operated daily business with invoicing, payroll, and taxes

Assistant Department Manager

H-E-B

10.2022 - 07.2023

Assisted in the management of daily operations, ensuring smooth and efficient workflow
Supervised and trained a team of 10+ employees, providing guidance and support to maximize productivity
Implemented new scheduling system that optimized staff allocation and reduced labor costs by 3%
Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction
Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage
Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations

Service Operations Manager

Classy Cleaners of Corpus Christi

08.2020 - 07.2022

Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to eliminate daily germs and keep families healthy.
Checked and changed linens and washed and dried dishes to maintain orderly homes.
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Interacted pleasantly with clients and guests when performing daily duties.
Checked inventory for required supplies and made lists for needed cleaning products.
Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Integrated process improvements to increase overall workflow.
Directed and led employees, supervising activities to drive productivity and efficiency.
Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
Fostered positive employee relationships through effective communication, training and development coaching.

Lead Lobo Ambassador

Sul Ross State University

01.2020 - 05.2020

Collaborated with others to discuss new student opportunities.
Earned reputation for good attendance and hard work.
Handled all delegated tasks, including ambassadors and campus tours.
Recognized by management for providing exceptional customer service.
Maintained updated campus knowledge through research.
Created agendas and communication materials for team meetings.
Provided excellent service and attention to visitors when face-to-face or through phone conversations.
Improved operations by working with team members and potential students to find workable solutions.
Collaborated in the development of campus tour procedures.

Lobo Ambassador

Sul Ross State University

01.2019 - 12.2019

Liaised between the university and prospective students and parents during tours and student visit days, answering questions regarding campus safety.
Helped with registration processes and applications.
Gave daily tours of campus for prospective students and families, pointing out buildings and detailing student life and activities.
Coached students on strategies for engaging in campus life and checked in frequently to satisfy diverse needs.
Managed onboarding procedures for incoming freshmen, easing the transition into university life.
Developed long-term relationships with local partners including restaurants, cafes, museums, and concert halls so travelers could further explore the city individually.
Researched topics that pertained to tour locations so that such information could be added to scripts.
Provided information through narratives on locations throughout the Alpine area, relaying lesser-known stories for interest.
Answered questions, pointed out overlooked features, and offered further details about special exhibits so that visitors would be knowledgeable.
Earned reputation for good attendance and hard work.
Recognized by management for providing exceptional customer service.

General Contractor

SpearCo Construction

07.2013 - 12.2019

Reviewed invoices submitted by contractors and approved payments based on acceptable work products.
Improved cost savings initiatives, reviewing and qualifying competitive subcontractor bids prior to contract execution.
Saved money by managing cost-effective supplier purchases.
Established scopes of work, budgets and construction timelines to manage effective project planning.
Initiated process improvements, spearheading strategies to boost revenue by acquiring new residential customers, commercial clients and construction partners.
Scheduled subcontractors, ensuring that each shift had adequate coverage so that jobs could be completed on time.
Visited job sites and reviewed renovation plans to ascertain aspects of projects.
Leveraged trends in customer industries to shape solutions and business approaches.
Ensured overall safety by regularly inspecting job sites and ensuring that all personnel, including subcontractors, observed protocols and standards.
Ordered supplies and controlled inventory to maintain budget constraints.
Leveraged trends in customer industries to shape solutions and approaches.
Saved money by minimizing waste and overseeing cost-effective supplier purchases.
Recruited, supervised, and directed outsourced qualified third-party contractors.
Controlled expenses by improving resource allocation.
Supervised highly competent electricians, carpenters, plumbers, and other tradesmen on job sites for commercial projects.
Sustained safety protocols and provided proper, cost-effective, and safe handling of equipment and materials.
Prepared cost and inventory reports and maintained accurate records using the company work order reporting system.
Resolved labor, design, and tool issues during all phases of construction projects.
Diminished costs, reviewed, and qualified competitive subcontractor bids prior to contract execution.
Coordinated all phases of construction projects from inception to completion.
Increased process improvement initiatives and troubleshot problems for corrective action to boost functionality and workflow.

Assistant Manager

Dollar General

07.2010 - 05.2012

Planned and prepared workflow schedules, delegating tasks for a 20-member team.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Implemented training processes for newly hired employees and supervised department managers, shift leads, and production personnel.
Enforced company policies and procedures to strengthen operational standards across departments.
Evaluated employee performance and developed improvement plans.
Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
Delegated daily tasks to team members to optimize team productivity.
Supported sales management initiatives to optimize business development.
Analyzed trends, identifying consumer demand, and forecasting seasonal trends.
Maintained a positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
Produced monthly sales and performance reports, supporting operational planning, and strategic decision making.

Summary

Overview

Work History

Bartender

Bartender

Founder/Owner

Assistant Department Manager

Service Operations Manager

Lead Lobo Ambassador

Lobo Ambassador

General Contractor

Assistant Manager

Education

Master of Public Administration -

Bachelor of Arts - Interpersonal Communication

Skills

Languages

Certification

Timeline

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